Sometimes group interview, asks a lot of situational questions about when you experienced good service, or what you would do in certain situations such as upset customers or other common retail experiences.
Interview questions [1]
Question 1
What is one time you experienced exceptional customer service?
It is a group interview. The interviewer will keep asking questions. It is using Cantonese to interview. The whole process may be around 10 minutes. It will call you introduce yourself, why you want to join, and many questions.
I applied through a staffing agency. I interviewed at UNIQLO in Nov 2025
Interview
Fast and simple very straightforward and asked questions abt customer service and your previous job experience handling customers. There was a waiting room for candidates to wait in where they made you fill in a form before you went for the interview