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      Customer Support Advisor Interview

      1 Mar 2022
      Anonymous interview candidate
      Palm City, FL
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Unum (Palm City, FL) in Mar 2022

      Interview

      First, there was a personality assessment, much like many others I have taken. Then, I was prompted to a computer literacy assessment. It was very simple, nothing too challenging for anyone who uses a computer in their life... which is everyone in this day in age. Document locating, copying and pasting, sending emails, searching topics on the internet. Lastly, I had a pre - recorded interview, I was given 3 attempts at each question. I was able to watch my responses and redo them if necessary. Fairly simple process.

      Interview questions [1]

      Question 1

      How did I respond to an angry customer and resolve the problem
      1 Answer
      1