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      Valero

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      Call Center Customer Service Representative Interview

      16 Sept 2019
      Anonymous interview candidate
      Amarillo, TX
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Valero (Amarillo, TX) in Aug 2019

      Interview

      I had hoped to meet with actual HR representatives from San Antonio for future consideration for other positions but I was only able to meet with local supervisors. I can understand their handling it that way as the position was entry level at a call center. Still, I was disappointed by that and the seemingly same question, worded a little differently each time, being asked repeatedly.

      Interview questions [1]

      Question 1

      They repeatedly asked me to describe a difficult situation that I had worked through in the past. I answered without hesitation until the third time the almost exact same question was asked. At that point I had to begin referring them to my previous answers as I was growing tired of their generic, lazy questions.
      1 Answer

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