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      Vercel

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      Senior Manager Customer Support Interview

      22 Apr 2024
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Vercel (San Francisco, CA) in Apr 2024

      Interview

      Request for phone interview from internal recruitment team: I responded same hour and confirmed a time. They picked one a couple days later. Had a full session screener call. The recruiter was knowledge about the role. It seemed to be going positively until I disclosed that I thought it was a perfect fit as I had 35 of their 36 qualifications listed in the posted JD. I called out that the one single thing I didn't have was code experience with react.js which was listed on the JD as a 'Bonus/Nice to have' but I was clear that I had other front-end experience and experience with SQL as an alternative. That said when I said I didn't have the react.js experience there was a total tonal change in the recruiter. Basically, he said it could be a deal breaker and he needs to talk with the hiring director about it and get back to me after the weekend. I was a bit shocked by this response, as once again this wasn't listed as a 'requirement or must have' this was a 'bonus nice if you have'. Head back the following Monday with a rejection email.

      Interview questions [1]

      Question 1

      Q: Have you worked with developers before?
      1 Answer