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      Viasat

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      Customer Retention Representative Interview

      3 Nov 2017
      Anonymous employee
      Englewood, CO
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at Viasat (Englewood, CO) in Nov 2017

      Interview

      Found an ad on Craigslist listed by staffing agency but for a direct hire position with Viasat. I submitted my resume on a Wednesday. First there was a phone interview with staffing agency recruiter on the following Friday, also did a FaceTime interview with me before submitting my resume to Viasat reps. The following week on Wednesday I met with 2 panels of interviewers (5 people total) for 2 interviews back to back, each taking about 30 minutes. In depth questions about employment history, behavioral questions and they ultimately asked tailored questions to ensure that I could fit into the culture of the company. The interviewers were easy to talk to and seemed laid back. I received a call the next day from staffing agency that I was offered the position. Next step is to complete my background check and after clearance I should receive official offer letter.

      Interview questions [3]

      Question 1

      What do you know about the company?
      Answer question

      Question 2

      What would you like to be doing in 3 years?
      Answer question

      Question 3

      Describe a time you were faced with a difficult situation with a coworker and how was it resolved?
      Answer question
      3