The recruitment team is very professional and they always put you at ease. They answered to my questions patiently and efficiently. They asked me questions about my future, my studies and my working experience. I took some online tests and lastly I had a video meeting with them
I applied online. The process took 2 weeks. I interviewed at Videoslots (Malta, MT) in Sept 2025
Interview
Interview process was well structured, both interviewers were pleasant and professional. Interview began with small talk and then gradually into competency-based questions. "Tell me about a time where you dealt with a difficult customer" etc. Then a short role play scenario via laptop live chat.
Interview questions [1]
Question 1
Tell me a time where you dealt with a difficult customer
I applied online. The process took 2 weeks. I interviewed at Videoslots (Msida) in Sept 2023
Interview
I applied for the job and got invited to complete a straightforward online assessment a couple of days later. It included a personality test as well as a few questions that I had to answer by recording a video of myself. The second and final stage was a face to face interview with a team leader and a team manager. Everyone I met on the day was very friendly and welcoming. The interview itself included some competency based questions as well as a role play question. This was truly one of the best recruitment processes I've been in as the company gave quick feedback and kept me in the loop throughout.
Interview questions [1]
Question 1
What do you believe are the most important qualities for customer service? How would you deal with a difficult customer?
