The entire process took place online. I had to record answers to multiple questions. The questions were about the experience in customer service plus some general interview questions (why us and not some other company).
Interview questions [1]
Question 1
What was the best customer service you've ever provided
Easy, friendly, short interview. Seemed like they wanted to know that they were just trying to get to know you and that they'd be hiring a friendly person (as that basically their entire moto).
Interview questions [1]
Question 1
Why do you want to work here?
What makes you qualified?
What's your availability?
I applied online. The process took 2 weeks. I interviewed at Virgin Mobile (Dublin, Dublin) in Apr 2020
Interview
I applied online. I got a call for the phone screening. I was asked if I had a customer facing experience, email and phone experience. The interview was okay. I wasn't successful with my application.
Interview questions [1]
Question 1
Previous customer service experience
Previous digital customer experience