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      WM

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      Customer Service Interview

      27 Mar 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at WM in Mar 2016

      Interview

      I applied through ziprecruiter. I received an email first because they set up an interview over the phone, Erin requested me to send my resume through email then, she said they will call me back to set up an appointment, they did... 30 min later! Went to the interview in Commerce, CA. Received an email confirmation 24 hours later to fill out paperwork and sing for a pre-employment requirements (drug test, background check) they requested me, my last pay stub from my current employer, 3 days later recived an on board confirmation. I will start on monday!

      Interview questions [2]

      Question 1

      Mention the last time you received a call, where you were not able to help the customer.
      Answer question

      Question 2

      Have you ever felt overwhelmed?
      Answer question
      2

      Other Customer Service interview reviews for WM

      Customer Service Interview

      8 Jul 2021
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. I interviewed at WM

      Interview

      Buena porque eran faciles las preguntas que me hicieron alli y muy comunicativos todos y repetian las preguntas y me llamaron rapido para firmar contrato y hacer entrenamiento si bien rapido

      Interview questions [1]

      Question 1

      Varias como las de siempre
      Answer question

      Customer Service Interview

      2 Oct 2023
      Anonymous employee
      Fort Wayne, IN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at WM (Fort Wayne, IN) in Mar 2019

      Interview

      Very relaxed not stressful It was about 20 minutes nice manager I felt comfortable and made for regular human interaction everything was very relaxed very down to earth be yourself

      Interview questions [1]

      Question 1

      What skills do you have
      1 Answer

      Customer Service Interview

      7 Jul 2018
      Anonymous interview candidate
      Phoenix, AZ
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at WM (Phoenix, AZ)

      Interview

      What a joke, sent email to say I had been selected for a phone interview, called and talked to a machine for 15 minutes, then received notification that I was unsuccessful, following day was told I had been selected for an interview. Went to interview, found I was being interviewed along with 5 other people, herded into a room, were we were asked our names and checked off the list, HR person talked a few minutes about the company and then asked each individual why they wanted to work here, and what they had to offer, sell yourself to the company, then left in the room amongst ourselves for about 10 more minutes then told we were going to sit with someone for 10/15 min, watching and listening to the phone calls received. Then shown the door. Two days later told was unsuccessful. Weird, totally weird, no wonder the job is constantly advertised.

      Interview questions [3]

      Question 1

      Why you wanted to work with them!
      1 Answer

      Question 2

      An experience in Customer Service you had to deal with and rectify!
      1 Answer

      Question 3

      Asked were you would like to see yourself in the future!
      1 Answer

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