Thank you for providing this information. We strive to provide a great candidate experience to all candidates, and it sounds like we missed the mark with yours. We appreciate that you took the time to share this experience with us as it allows us to look into what mistakes may have been made, and to make improvements to our processes. If you would like to share any specific information with our talent acquisition team, please feel free to reach out to our PCS department at _pcs@wsecu.org.