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Dear applicant, thank you for taking the time to share your review. We regret that you have a negative experience and appreciate feedback that helps us improve. We aim to reasonably accommodate all time zones and respond to emails promptly; however, with the high volume of applications we receive each week, we are not always able to reply as quickly as we'd like.
Regarding the interview, as our recruiter explained, when we invite you to a call, we prepare by thoroughly reviewing your application; in turn, we expect applicants to come prepared and know what our company does.
On behalf of the team, I do apologize for the missed email resulting in an avoidably early call, and I wish you the best in your job search.