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      Customer Care Analyst Interview

      5 Nov 2023
      Anonymous interview candidate
      Canton, OH
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 5 days. I interviewed at equivant (Canton, OH) in Nov 2023

      Interview

      Fully remote using MS Teams, 30 minutes in length, interviewer connected on time, was friendly and was a great listener while also answering all of my questions. The questions were very good and fair but not easy to answer as they were quite involved. The process itself was painless but there was a lot to unpack in the allotted time.

      Interview questions [1]

      Question 1

      There were 8 or 9 multi-part questions and I can't recall all of it. The more memorable one was naming three core values and citing examples from my work experience where I abided by them, etc.
      Answer question
      1