Apply online, then you'll do a customer service test and typing test, then you'll do an interview as the final stage. After the interview you'll get a date to come in for training.
I applied online. I interviewed at itel (San Pedro Sula) in Oct 2023
Interview
They were very intense. One day I received at least 5 consecutive calls from them, WhatsApp messages as well. I only had a phone interview and they seemed very eager to get me to the onboarding process immediately
I applied in-person. The process took 2 days. I interviewed at itel (Montego Bay) in Nov 2022
Interview
It was a very comfortable and friendly interview process. Questions are simple. They basically just want to know more about you, and they give more details about the job description.
Interview questions [1]
Question 1
Are you able to work any day of the week, as well as up to 11pm?