What You’ll Do

Strategic Partnership

• Build trusted relationships with clients to fully understand their vision, objectives, and business challenges
• Act as the vital link between business stakeholders and delivery teams, ensuring alignment and clarity throughout
• Represent client interests in day-to-day project decisions, balancing scope, timeline, and budget

Requirements & Backlog Management

• Conduct investigational analysis to assess project feasibility and identify opportunities for enhanced delivery
• Craft clear, comprehensive user stories with well-defined acceptance criteria
• Build and maintain prioritised product backlogs that maximise value delivery
• Contribute to estimation processes, ensuring project accuracy and realistic planning

Collaborative Delivery

• Work closely with UX Design, Development, and Quality Assurance teams throughout the project lifecycle
• Facilitate workshops, sprint ceremonies, and stakeholder reviews
• Drive continuous improvement initiatives across Box UK
• Support business development efforts by contributing to project tenders and proposals

What We’re Looking For

Essential Experience

• 3+ years in product ownership, business analysis, or similar roles within digital transformation or software development environments
• Proven experience working in Agile environments with cross-functional teams
• Track record of managing scope and delivering projects on time and within budget
• Demonstrated ability to translate business needs into technical requirements

Essential Skills

You’re an exceptional communicator – equally comfortable presenting to C-suite stakeholders and collaborating with developers. You listen actively, articulate ideas clearly (both written and verbal), and build strong working relationships naturally.

You’re a self-starter who thrives with autonomy, proactively identifying opportunities and driving initiatives forward without constant direction.

You’re an analytical problem-solver who can unpick complex challenges, identify the right information to gather, and develop creative, effective solutions.

You’re results-oriented – focused on outcomes rather than just outputs, setting ambitious goals and persistently working toward them.

You’re innovative and influential – open to new approaches, persuasive in presenting ideas, and skilled at achieving buy-in across all levels.

You’re organised, flexible, and decisive – adept at prioritising competing demands, adapting to change, and making sound judgments based on data, feedback, and intuition.

You’re tenacious and resilient – driven to deliver excellence while meeting deadlines, maintaining composure under pressure, and bouncing back from setbacks.

You have exceptional attention to detail – thorough in your work, ensuring nothing falls through the cracks.

Desirable

• Degree (or equivalent qualification) in a relevant discipline
• Scrum Master and/or Product Owner certifications (e.g., CSPO, PSPO)
• Experience with specific methodologies or tools relevant to your practice

What We Offer

• Competitive Compensation – A salary that reflects your experience and the value you bring, plus a comprehensive benefits package.
• Career Development – We invest significantly in professional growth – from certifications and training to mentorship and internal mobility opportunities.
• Ownership Culture – We share both the challenges and rewards of building something exceptional. Everyone has a voice, and everyone’s contributions matter.
• Flexibility & Balance – Choose where you work best – our Cardiff office or remotely from anywhere in the UK. We trust our people to manage their work effectively.
• Meaningful Work – Collaborate on projects that make a difference, working with recognisable brands and innovative organisations on platforms used by millions.
• Inclusive Environment – We welcome diversity, challenge discrimination, and promote equality. Our culture thrives on different perspectives, backgrounds, and experiences.

Ready to Join Us?

If you’re excited about shaping digital products that matter, working with talented colleagues who’ll challenge and support you, and joining a company where your contributions genuinely make a difference – we’d love to hear from you.

We are an inclusive employer that welcomes diversity, challenges discrimination and promotes equality. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of any protected characteristic.