Trainee Surveyor / Estimator

Launch Your Career in the Fenestration Industry with QBD Ltd

Company: QBD Ltd
Location: Cheltenham, Gloucestershire
Job Type: Full-time Training Programme
Salary: National Living Wage to start, with progression

About QBD Ltd

With 35 years of excellence in the home improvement industry, QBD Ltd is a leading fenestration specialist serving high-end properties across Cheltenham, Gloucester, The Cotswolds, and surrounding areas. We pride ourselves on delivering premium quality windows, doors, and conservatories with exceptional customer service and craftsmanship.

We work with prestigious brands including Origin, George Barnsdale, Velfac, Rationel, and Ultraframe, installing products in some of the region's most beautiful properties.

The Opportunity

Are you, practically-minded, and looking to build a real career rather than just get a job? This is your chance to join an established, professional company and train to become a fully qualified Window & Door Surveyor – a skilled role that combines technical knowledge, customer service, and project management.

This isn't just a job – it's a career pathway. We'll invest in your development, providing comprehensive on-the-job training across all areas of our business, formal product training from leading suppliers, and the opportunity to progress to a senior surveyor role earning £40,000-£50,000 per year.

What You'll LearnYour Training Journey

You'll be immersed in every aspect of our business through structured job rotations, gaining hands-on experience in:

Phase 1: Warehouse & Logistics (Storeman Training)

· Understanding product types, materials, and specifications

· Learning how to handle and store fenestration products safely

· Managing deliveries, inventory, and stock control

· Coordinating with suppliers and installation teams

· Operating warehouse equipment (forklift training provided if needed)

· Understanding the logistics behind successful installations

Phase 2: Sales Support & Customer Service (Estimator & Order Processor Training)

· Creating accurate quotations for windows, doors, and conservatories

· Learning product specifications, pricing, and margin calculations

· Using CRM systems (Business Pilot) and supplier portals

· Communicating with customers and managing enquiries

· Processing orders and coordinating with surveyors

· Understanding the customer journey from enquiry to installation

Phase 3: On-Site Installation Experience (Installation Engineer Training)

· Working alongside experienced installation teams on customer sites

· Learning how to install windows, doors, and conservatories to industry standards

· Understanding building regulations, safety standards, and best practices

· Developing practical skills with uPVC, aluminium, timber, and composite products

· Learning how to assess site conditions and solve installation challenges

· Gaining hands-on experience with premium brands (Origin, Velfac, Rationel, Ultraframe)

Phase 4: Surveying & Project Management (Surveyor Training)

· Conducting site surveys and taking accurate measurements

· Agreeing specifications with customers and managing expectations

· Creating purchase orders and detailed fitting sheets

· Coordinating projects from survey to installation completion

· Managing client relationships and handling queries professionally

· Working with architects, builders, and construction teams

Formal Training & Development

Throughout your training programme, you'll receive:

· Supplier Product Training: Formal training from leading manufacturers (Origin, George Barnsdale, Velfac, Rationel, Ultraframe)

· Construction & Building Regulations Training: Further formal training in construction practices (for candidates who develop efficiently)

· Health & Safety Certifications: RAMS training, working at height, manual handling

· Software & Systems Training: CRM systems, CAD software (if applicable), supplier portals

· Customer Service & Communication Skills: Professional development to represent QBD Ltd excellently

· Ongoing Mentorship: Support from experienced team members throughout your journey

Your Career Progression

Starting Position: Trainee Surveyor / Estimator
Starting Salary: National Living Wage
Target Role: Fully Qualified Window & Door Surveyor
Target Salary: £40,000 - £50,000 per year + company van + benefits

Your progression will be based on your development, commitment, and the skills you demonstrate. We're looking for someone who wants to build a long-term career with us, and we'll invest in you accordingly.

What We're Looking For

Essential Requirements

· Education: Minimum 5 GCSEs at Grade C or above (including Maths and English)

· Driving Licence: Full UK driving licence (essential)

· Practical Mindset: Basic construction experience or hands-on practical skills

· Physical Fitness: Ability to work in a warehouse and on installation sites (lifting, working at height)

· Communication Skills: Good verbal and written communication

· Computer Literacy: Basic computer skills and willingness to learn new systems

· Attitude: Enthusiastic, eager to learn, and committed to developing a career

Desirable Qualities

· Interest in construction, building, or home improvement

· Experience in retail, customer service, or practical/manual work

· Good numeracy skills for measurements and calculations

· Problem-solving mindset and attention to detail

· Team player who can also work independently

· Ambition to progress and develop professionally

Personal Attributes We Value

· Reliability: Punctual, dependable, and committed

· Work Ethic: Willing to work hard and take on challenges

· Professionalism: Able to represent QBD Ltd on customer sites and in the office

· Adaptability: Flexible and open to learning different roles

· Customer Focus: Friendly, approachable, and service-oriented

· Pride in Work: Commitment to quality and high standards

What You'll Gain

· A genuine career pathway, not just a job

· Comprehensive training across all aspects of the fenestration business

· Formal qualifications and certifications from leading industry suppliers

· Experience working with premium products and high-end properties

· Mentorship from experienced professionals with decades of industry knowledge

· Clear progression to a senior role earning £40,000-£50,000+

· The opportunity to work with a well-established, respected local company

· Varied work – no two days are the same!

Working Hours & Schedule

· Schedule: Monday to Friday (hours will vary depending on training phase)

· Warehouse Phase: Wednesday to Friday, 7:30 AM to 4:30 PM

· Office Phase: Monday to Friday, 8:00 AM to 5:00 PM

· Installation Phase: Monday to Friday, 7:30 AM to 4:30 PM (on customer sites)

· Surveyor Phase: Monday to Friday, 7:30 AM to 5:00 PM (flexible for site visits)

Compensation & Benefits

Starting Package

· Salary: National Living Wage to start

· Salary Progression: Regular reviews with increases as you develop and take on more responsibility

· Performance Bonus: Performance-based bonus opportunities

Benefits Package

· Company pension scheme

· On-site parking

· Private dental insurance

· Private medical insurance

· Office refreshments including cereals and various snacks

· Quarterly performance reviews with clear feedback and development plans

· Ongoing training and professional development opportunities

Future Benefits (Upon Qualification as Surveyor)

· Company van

· Salary increase to £40,000-£50,000 per year

· Enhanced responsibilities and autonomy

Why Choose QBD Ltd?

· Established Reputation: 35 years of excellence in the industry

· Premium Projects: Work on high-end properties across the Cotswolds and surrounding areas

· Quality Products: Install and survey for leading brands (Origin, Velfac, Rationel, George Barnsdale)

· Investment in People: We genuinely care about developing our team members

· Supportive Environment: Work alongside experienced professionals who want to see you succeed

· Career Stability: Long-term career opportunity with a well-established local business

· Variety: Learn multiple roles and gain diverse skills across the business

Is This Role Right for You?

This opportunity is perfect if you:

· ✓ Want a career, not just a job

· ✓ Are practical and hands-on, but also want to develop technical and customer-facing skills

· ✓ Are ambitious and want to earn a great salary (£40k-£50k+) within a few years

· ✓ Enjoy variety and don't want to be stuck doing the same thing every day

· ✓ Are reliable, hard-working, and willing to learn

· ✓ Want to work for a respected local company with a strong reputation

· ✓ Are interested in construction, building, or home improvement

How to Apply

If you're ready to start an exciting career journey with QBD Ltd and have the drive and commitment to become a fully qualified surveyor, we want to hear from you!

Send your CV and a cover letter to:

Email: lily@qbdltd.co.uk
Subject Line: Trainee Surveyor / Estimator Application

In your cover letter, please tell us:

· Why you're interested in this training opportunity

· What relevant experience or skills you have (practical work, customer service, construction, etc.)

· What you hope to achieve in your career over the next 5 years

· Why you think you'd be a great fit for QBD Ltd

Don't worry if you don't have lots of experience – we're looking for the right attitude, work ethic, and willingness to learn. If you're enthusiastic and committed, we want to hear from you!

QBD Ltd
Unit 5 Church Farm, Church Rd, Leckhampton
Cheltenham, GL53 0QJ
Phone: 01242 530300
Website: www.qbdltd.co.uk

QBD Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Take the First Step Towards Your Future

Apply today and start building a rewarding career with QBD Ltd!

Job Types: Full-time, Permanent, Graduate

Pay: £23,000.00-£50,000.00 per year

Benefits:

• Company pension
• On-site parking
• Private dental insurance
• Private medical insurance

Education:

• GCSE or equivalent (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person