JOB SUMMARY:

The Commissioning / Service Engineer will represent EIS and CECO Environmental and deliver a professional and high-quality service. The role responsibilities include all aspects for commissioning startup, service inspections and ongoing technical support to diagnose issues with air pollution abatement systems including thermal oxidisers – including gas fired combustion systems. This role ensures that the supplied systems have been installed and put into service safely and operates correctly in accordance with customer and end-users’ performance requirements and industry standards are met.

You will act as the technical representative on customer sites — diagnosing issues, optimising performance, delivering training and ensuring long-term reliability of our systems.

You will enjoy this role if you are motivated by solving technical problems, working independently and engaging directly with customers. You should be confident working across mechanical, electrical and control systems and comfortable with regular travel.

ESSENTIAL DUTIES & RESPONSIBILITIES:

This job description represents only the primary areas of responsibility; specific assignments will vary depending on the needs of the project. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily.

• Validates equipment installations and completes start-up and commissioning on all makes of thermal and catalytic oxidisers and associated air pollution control / filtration technologies.
• Works closely with all other personnel on activities concerned with installing equipment, investigates, and resolve customer reported technical problems with equipment and performs preventative maintenance.
• Provide remote and on-site technical support
• Effective communicator verbally and in writing with customers and coworkers Complete service reports, checklists and time sheets promptly and with accuracy.
• Checks new or modified equipment at customer's facility to ensure full and safe functionality of systems according to specifications.
• Analyses and reviews inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action. Installs replacement parts as appropriate to ensure reliable operation of equipment.
• Understands wiring schematics and diagrams for all equipment, with capability to make minor changes as deemed necessary for the correct and safe operation of the equipment.
• Understands wiring schematics and diagrams for all equipment, with capability to make minor changes as deemed necessary for the correct and safe operation of the equipment.
• Experience in working with PLC’s (Allen Bradley and Siemens) to validate performance, trouble shoot operational issues and making changes to code.
• Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs.

• Provide site with technical assistance to troubleshoot and repair equipment in person or remotely • Maintains records of performance reports by completing work orders for each job, maintenance checklists and daily time sheets.

• Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.
• Travels frequently to customer sites within the UK and overseas; occasional overtime and sporadic on-call emergency service is required to meet customer needs.
• Promote CECO to customers and end users.
• Performs other duties of a similar nature and level as assigned,

EDUCATION AND EXPERIENCE:

• Appropriate qualifications in mechanical and electrical engineering (e.g. would suit a person with a manufacturing plant maintenance background).
• Relevant related experience required.
• Strong understanding of gas fired combustion equipment. Gas Safe accreditation (Desirable but not essential).
• Experience in thermal abatement or related equipment, control systems and field start up/commissioning are preferred.
• Track record of communicating and training plant associates to achieve the required knowledge transfer of equipment operations and safety features.
• Knowledge of thermal and catalytic oxidation solutions for abatement of Volatile Organic Compounds (VOCs), gaseous air toxic fumes and odours from chemical, hydrocarbon, and acid gas process streams is preferred.
• PLC experience (Allen Bradley / Siemens) for troubleshooting and performance verification
• Clear and confident communicator with customers and colleagues
• 18th Edition Wiring Regulations (Desirable but not essential).
• Dual Language Skills English / German (Desirable but not essential).
• Full UK driving licence and ability to travel internationally

COMPETENCIES

KNOWLEDGE:

• Customer Service (intercultural skills, service-minded). Professional, customer-focused approach. Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mathematics-Knowledge – Working knowledge of mathematics
• Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
• Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

SKILL IN:

• Critical thinking - Strong problem-solving and diagnostic ability. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Reading Comprehension - Clear verbal and written communication. Understanding written sentences and paragraphs in work related documents.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate performance.
• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Operation and Control — Controlling operations of equipment or systems. Ability to prioritise, organise and work independently
• High attention to detail and commitment to safety.
• Ability to interpret technical documentation and engineering drawings

ABILITIES IN:

• Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension-The ability to read and understand information and ideas presented in writing.
• IT literacy-Working knowledge in the use and application of business and engineering software (e.g. Excel, Word, Email etc.)

• Organisation and prioritisation-The ability to prioritise and organise workload with strong attention to details. • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules

• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
• Control Precision — The ability to adjust the controls of a machine or vehicle quickly and repeatedly to exact positions.
• Multi-limb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
• Near Vision — The ability to see details at close range (within a few feet of the observer).

TRAVEL REQUIREMENTS:

Full UK Driving Licence

Frequent travel is required and must have the ability to travel. Predominantly travel will include UK, Europe, USA, Americas

• Pension: 5% employee, 3% employer contribution.
• Private Medical Insurance *
• Ill Health & income Protection
• Death in service – 2x annual salary
• 25 Days Holiday + Bank Holidays
• Electric car scheme – subject to affordability *

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  indicates applicable after successful completion of probation period