The Role:
We are currently seeking an Evening Order Processor to join our dynamic team. The ideal candidate will possess excellent phone etiquette, have strong communication, organizing skills, enjoy talking to people and have an interest in selling. This role involves handling customer enquiries, inputting/processing customer orders via our app ordering, phone, email and specialized PO ordering system whilst using our in house system, resolving issues, providing exceptional customer service, enjoying yummy food.

Duties:

- Communicate effectively with customers and process customer orders via telephone, email and web based platforms - Provide assistance and information to customers via phone or email - Perform data entry tasks accurately and efficiently - Analyze customer needs and recommend suitable products applicable to their requirements - Upsell products to increase sales on supplier focus days and in house daily/weekly focus's with incentives - Maintain customer records and update information as needed - Process customer orders via phone and web based platform

The Ideal Candidate:
Strong phone etiquette and communication skills - The confidence & ability to analyze customer requirements effectively - Strong interpersonal skills with a positive attitude - Confidence to upsell and promote lines to customers - Experience in data entry is preferred - Time efficient - Highly organized with a strong ability to work well in a team and communicate effectively with different departments and teams across the business

Qualifications Needed:
No qualifications needed, full training will be provided.

Benefits:
In return for your hard work we offer:

- Competitive salary - Bonus schemes - Workplace pension scheme - Employee assistance program - Employee discount - Free on site parking - Company events

Experience:
Experience in data entry, customer service or food service industry is preferred but isn't essential as full training will be given, all we ask for is a can do attitude and a willingness to learn!