We’re Charlton Baker, an award-winning, people-first accountancy and advisory firm with a reputation for doing things differently. From our roots in Devizes to supporting clients across the UK, we believe in real relationships, radical honesty, and giving people the freedom to thrive.

We’re looking for a Payroll Administrator to join #TeamCB - someone who enjoys being the person clients trust, teammates rely on, and the business grows around. You’ll take ownership of a varied client portfolio, and play an active role in shaping how we deliver great work as we continue to grow.

Location: Devizes, minimum of 3 days per week
Hours: 18 - 37.5 hours per week
Salary: £25,000 - £28,000
Contract length: Permanent

Purpose of the Role

To deliver accurate, compliant and timely payroll processing for a portfolio of clients, ensuring employees are paid correctly and all statutory reporting requirements are met. The role supports clients with day-to-day payroll administration, payroll queries and year-end tasks.

Key Responsibilities

• Process weekly, fortnightly and monthly payrolls for a portfolio of clients, ensuring accuracy and meeting agreed deadlines.
• Collect, validate and input payroll data including starters, leavers, salary changes, timesheets, overtime, bonuses, commissions, and statutory absence.
• Run payroll calculations and checks, including PAYE, National Insurance, pension deductions, student loan/postgraduate loan deductions, and attachments of earnings where applicable.
• Submit Real Time Information (RTI) to HMRC on time (e.g., Full Payment Submissions and Employer Payment Submissions) and support correction submissions where required.
• Administer workplace pensions and auto-enrolment tasks, including assessments, opt-ins/opt-outs, contribution processing, pension file submissions (or integrations), declarations of compliance and client communications.
• Prepare and issue payroll outputs such as payslips and payroll reports.
• Support payroll year-end activities, including final submissions and preparing employee documentation (e.g., P60s), and assist with offboarding documentation (e.g. P45s) as needed.
• Manage CIS compliance, including subcontractor verification, monthly CIS returns, and accurate submissions in line with statutory deadlines.
• Support the payrolling of benefits, ensuring correct tax treatment and alignment with HMRC guidance.
• Respond to client and employee CIS and payroll queries promptly and professionally, escalating complex matters where appropriate.
• Maintain accurate payroll and CIS records and documentation in line with internal controls, confidentiality requirements and relevant legislation.
• Support client onboarding, and contribute to continuous improvement of payroll processes.

Required skills

• Previous payroll administration experience (in-house or bureau/practice), with an understanding of core UK payroll concepts (PAYE, NIC and RTI deadlines).
• Confident using payroll software - strong experience in BrightPay Payroll preferred, plus exposure to Xero Payroll and Sage Payroll or other platforms.
• Strong attention to detail and a methodical approach to checking figures and spotting inconsistencies.
• Ability to manage multiple deadlines and prioritise work across several clients/pay schedules.
• Clear, professional communication skills (written and verbal) and a helpful customer-service mindset.
• Good working knowledge of Excel/spreadsheets (e.g. sorting, filters, basic formulas).
• Willingness to learn new payroll systems, stay up to date with payroll legislation changes, and follow documented processes.
• CIPP qualification (or equivalent) desirable, but not essential.

Values & Behaviours

• Pride and ownership of work.
• Clear and respectful communication.
• Continuous learning and improvement.
• Commitment to helping both clients and colleagues succeed.
• Living our values: real relationships, radical honesty, freedom with responsibility, and embracing the new.

You’ll be part of a friendly, ambitious team where you’re trusted to do your best work and supported to grow. We offer clear development pathways, flexible working, and a culture built on respect, collaboration, and genuine care - for our clients and each other.

Find out more about us, our culture, and this role on our website.

Ready to apply? Just send us a CV

We don’t use AI to screen applications - every CV is read by a real person. We’d love to hear your genuine voice, so please make sure your CV is personal to you and tailored to this role.

Accessibility & Inclusion

We know that everyone needs different things to do their best in a recruitment process. We want to give everyone the chance to shine, and we’re committed to making our process as inclusive and accessible as possible.

That’s why we do a few things as standard, including:

• Sharing interview questions in advance so you can prepare your thoughts.
• Being clear about what to expect and what we’re looking for at each stage of the process.
• Offering a choice between video and in-person interviews.

If there’s anything else that would help you show us your best self, just let us know. We’ll always do our best to accommodate what works for you.

Job Types: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee mentoring programme
• Enhanced maternity leave
• Enhanced paternity leave
• Flexitime
• Free parking
• Health & wellbeing programme
• On-site parking
• Paid volunteer time
• Referral programme
• Sick pay
• Work from home

Work Location: Hybrid remote in Devizes SN10