Founded in 1991, Agiloft worked on major development projects for Cisco, Compaq, 3Com, and others before launching SupportWizard in 1996.
Although we designed SupportWizard as a customer support and helpdesk application, it was so flexible that customers began extending it to meet their needs in other areas.
We soon realized how much overlap there was between enterprise applications. They all needed workflow, email integration, business rules, graphical reports, API connectors, etc. Only the data model differed from program to program. The tables, fields and workflows were specific to each application.
We saw that if we could provide a way to define custom data models which automatically inherited all the other core functionality, it would be possible to create custom business applications without reinventing the wheel each time.
The key to success was enabling this deep customization without programming: The primary cause of failure for enterprise software implementations is that the software cannot be adapted to meet evolving business requirements at a reasonable and predictable cost. Further, custom code makes systems very costly to maintain and upgrade once the original developers have left.
The vision of Agiloft was, therefore, to enable the creation of custom, enterprise-class business applications without programming. We leveraged EJB as the foundation for the adaptive platform and then built out-of-the-box applications on top of it.
These solutions implement industry best practices and benefit from the years of experience we have gained implementing a variety of solutions for our customers. Because they retain the full flexibility of the adaptive core, they can also be rapidly customized to meet any business need. With such a configurable platform, Agiloft is the only CLM company with the confidence to provide an unconditional satisfaction guarantee on the software.
In August 2020, Agiloft announced a $45 million growth equity investment from FTV Capital. This investment is being used to build on our leadership position in the rapidly growing enterprise contract and commerce lifecycle management (CCLM) space while accelerating our AI-based product development and expanding our vertical and geographic market presence.
As the global leader in CCLM software, Agiloft is trusted by large and small companies, government agencies, and academic institutions to provide significant savings in purchasing, enable more efficient legal drafting and workflow, and improve sales cycles, all while drastically lowering compliance risk.
Headquartered in Silicon Valley, we have a dedicated global enterprise sales team as well as certified partners and resellers in North America, UK, Europe, South America, New Zealand, Asia, and Africa.
