Build Concierge Snapshot
To empower businesses, especially those without in-house IT teams with an all-in-one, secure, cloud-based omnichannel platform that simplifies customer interactions, enhances responsiveness, and drives efficiency through intelligent automation.
We deliver frictionless onboarding, hands-on support, and world-class service to ensure every customer achieves success.
We deliver frictionless onboarding, hands-on support, and world-class service to ensure every customer achieves success.
Build Concierge is the AI-powered omnichannel customer engagement platform
that enables businesses to convert, automate and scale. 24/7.
Its secure, cloud-based, AI-powered Workflow engine allows you to manage and
automate calls, chats, WhatsApp, SMS, emails, and bookings in real time. Intelligent
and capable, it understands intent, responds instantly, and follows up automatically.
Seamlessly integrating with existing tools, from CRMs to service management systems
and scheduling software, Build Concierge lets you automate without disrupting how
your team already works.
Manual processes are costing businesses time and money. They are
overwhelmed by the sheer volume of customer communications.
Existing processes aren’t fit for purpose. The customer experience is suffering,
affecting growth rates and profitability.
Build Concierge was founded by serial entrepreneur Martin Port in 2024 to eliminate
inefficiencies in customer engagement and deliver operational agility.
Martin has spent the past 30 years building b2b software, building
global telematics provider Masternaut and the service management
software business BigChange.
that enables businesses to convert, automate and scale. 24/7.
Its secure, cloud-based, AI-powered Workflow engine allows you to manage and
automate calls, chats, WhatsApp, SMS, emails, and bookings in real time. Intelligent
and capable, it understands intent, responds instantly, and follows up automatically.
Seamlessly integrating with existing tools, from CRMs to service management systems
and scheduling software, Build Concierge lets you automate without disrupting how
your team already works.
Manual processes are costing businesses time and money. They are
overwhelmed by the sheer volume of customer communications.
Existing processes aren’t fit for purpose. The customer experience is suffering,
affecting growth rates and profitability.
Build Concierge was founded by serial entrepreneur Martin Port in 2024 to eliminate
inefficiencies in customer engagement and deliver operational agility.
Martin has spent the past 30 years building b2b software, building
global telematics provider Masternaut and the service management
software business BigChange.
