Working at Tails.com | Glassdoor.co.uk

Tails.com Overview

Richmond upon Thames, England
51 to 200 employees
2014
Company - Private
Pet & Pet Supply Shops
Unknown / Non-Applicable
Lily's Kitchen, Butternut Box
United by a love of dogs and a belief that technology can help make things better, we are a diverse team with a successful track record of making things happen in companies like innocent drinks, graze.com and Nestle.

From our animal nutritionists and vets ... Read more

Mission: To change the world of pet food for good.

Tails.com Reviews

4.4
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James Davidson
8 Ratings
  • "Fantastic workplace overall"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, London, England
    Current Employee - Anonymous Employee in Richmond, London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tails.com part-time (Less than a year)

    Pros

    The people are absolutely fantastic. You can ask anything at all and everyone is ready to help explain anything you need help with. There is lots to learn every day as it's a growing business. The senior team are very tuned in and treat everyone with respect - like should be the norm in any good company!

    I have worked in many companies where superiors sort of look down or don't care much about the new starters, but not here, everyone gets a personal introduction and it's a very supportive atmosphere.

    Cons

    Starting salary could be more personalised to the individual's experience, rather than a flat rate for the role.

    Otherwise, not any I can think of!

    Advice to Management

    In this day and age where society is pushing for diversity (race, class, gender, disability etc) in all forms, it's a bit disheartening to see there are not many people from a varied background in the company. There is lack of BAME staff and this could be off-putting for people with a different background to apply, if they feel they may not be able to 'fit in'. The company should make more effort to push for diversity on this front.

    Women are very well represented and there is absolutely no discrimination in any form (let me be very clear on this!) but it would only be a very positive step for a company to forge ahead, and be proactive to help bring about a change. There is a big issue we face here, especially with barriers to social mobility, lack of BAME and class representation across the tech/start-up scene (and in wider society). let's try and set an example for others...

See All 8 Reviews

Tails.com Photos

Tails.com photo of: Office dog, Bear settling in to his new workplace
Tails.com photo of: tails.com kick butt in the Coniston Challenge
Tails.com photo of: Mr Patch- the lap dog
Tails.com photo of: The launch of Salmon treats
Tails.com photo of: Product team - team building
Tails.com photo of: Start-up Awards 2017
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Tails.com Interviews

Experience

Experience
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Getting an Interview

Getting an Interview
100%

Difficulty

3.0
Average

Difficulty

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Average
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  1. Helpful (2)  

    Customer Support Agent Interview

    Anonymous Employee in Richmond, London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Tails.com (Richmond, London, England) in November 2016.

    Interview

    After sending in my cover letter and CV, I was asked to attend a phone interview the following week. Immediately after my phone interview, I was asked to attend an interview in the office the following week. The interview was a relaxed chat about myself and interests. There was also a short written test. After my in-person interview (on the same day), I was called and asked to attend a second interview with the senior management the following day. This lasted about 2 hours and was more formal than my previous interview. However, it was very friendly and after already having two previous interviews, I felt quite relaxed (which is unusual for me). After my third interview, I was offered a position on the same day and began work two weeks later.

    My only concern through the process was the length of time it took for me to get through the interview process.

    Interview Questions

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Tails.com Awards & Accolades

  • Startups 100 List, Startups Awards, 2016
  • Future Fifty, FutureFifty, 2016

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