Working at Tails.com | Glassdoor.co.uk

Tails.com Overview

Richmond upon Thames, England
51 to 200 employees
2014
Company - Private
Pet & Pet Supply Shops
Unknown / Non-Applicable
Lily's Kitchen, Butternut Box
United by a love of dogs and a belief that technology can help make things better, we are a diverse team with a successful track record of making things happen in companies like innocent drinks, graze.com and Nestle.

From our animal nutritionists and vets ... Read more

Mission: To change the world of pet food for good.

Tails.com Reviews

4.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
James Davidson
11 Ratings
  • "Amazing people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tails.com full-time

    Pros

    The people at Tails.com are just amazing

    Cons

    Chaotic at times but I guess that's normal in a high growth company

See All 11 Reviews

Tails.com Photos

Tails.com photo of: Office dog, Bear settling in to his new workplace
Tails.com photo of: Colour Run 2017
Tails.com photo of: Bacon Friday's aren't just for the humans..
Tails.com photo of: tails.com kick butt in the Coniston Challenge
Tails.com photo of: Mr Patch- the lap dog
Tails.com photo of: The launch of Salmon treats
See All PhotosSee All

Tails.com Interviews

Experience

Experience
60%
0%
40%

Getting an Interview

Getting an Interview
60%
20%
20%

Difficulty

3.4
Average

Difficulty

Hard
Average
Easy
  1. Helpful (4)  

    Customer Service Agent Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Tails.com.

    Interview

    Exactly as described by the other applicant here except for the senior management interview portion which made you answer some ridiculous analytical mathematics question that had absolutely nothing to do with the role. Nowhere in all of my years in customer service have I been required to be an analytical mathematics wizard. I was specifically told that because I didn’t answer that question correctly, they didn’t believe I had the appropriate problem solving skills required for the job. I’d like them to tell that to the companies I’ve worked for in the USA, which are renowned for their excellent service. They would strongly disagree with her assessment of my skills. To be honest, halfway through that interview, I realised I wouldn’t be taking the role even if it was offered to me because of her attitude. Everyone else there was lovely but I definitely could not work with someone like that, who is so passive-aggressive and insulting.

    Interview Questions

    • The analytical question that the senior manager created in her car during a traffic jam. Apparately, she feels like she’s a mathematics professor.   Answer Question
See All 5 Interviews

Tails.com Awards & Accolades

  • Startups 100 List, Startups Awards, 2016
  • Future Fifty, FutureFifty, 2016

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