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Richmond upon Thames, England
51 to 200 employees
Company - Private
Pet & Pet Supply Shops
Unknown / Non-Applicable
Lily's Kitchen, Butternut Box
United by a love of dogs and a belief that technology can help make things better, we are a diverse team with a successful track record of making things happen in companies like innocent drinks, and Nestle.

From our animal nutritionists and vets ... Read more

Mission: To change the world of pet food for good. Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
James Davidson
6 Ratings
  • "The best place I've been at"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Approves of CEO

    I have been working at full-time

    Pros is a pretty unique place. People are super friendly and welcoming. Reading the customer reviews on TrustPilot makes you so proud of working for a business that is fundamentally making life for dogs and their owners better. And being surrounded by people who are collaborative and smart is a great add on to the culture. Lots of opportunities to develop.

    CEO is great! Down to earth, part of the team (rather than superior which is sometimes the case), and visionary.


    I guess with all growing businesses, there are lots of challenges. As the business is growing, expectations are increasing for almost all roles, if you don't keep up with the fast pace and the changes, this could be a tough place to be at.

    Advice to Management

    Keep up the good work. Be conscious of how the culture is changing as the business is expanding.

See All 6 Reviews Photos photo of: Office dog, Bear settling in to his new workplace photo of: kick butt in the Coniston Challenge photo of: Mr Patch- the lap dog photo of: The launch of Salmon treats photo of: Product team - team building photo of: Start-up Awards 2017
See All PhotosSee All Interviews



Getting an Interview

Getting an Interview




  1. Helpful (2)  

    Customer Support Agent Interview

    Anonymous Employee in Richmond, London, England
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at (Richmond, London, England) in November 2016.


    After sending in my cover letter and CV, I was asked to attend a phone interview the following week. Immediately after my phone interview, I was asked to attend an interview in the office the following week. The interview was a relaxed chat about myself and interests. There was also a short written test. After my in-person interview (on the same day), I was called and asked to attend a second interview with the senior management the following day. This lasted about 2 hours and was more formal than my previous interview. However, it was very friendly and after already having two previous interviews, I felt quite relaxed (which is unusual for me). After my third interview, I was offered a position on the same day and began work two weeks later.

    My only concern through the process was the length of time it took for me to get through the interview process.

    Interview Questions

See All 1 Interviews Awards & Accolades

  • Startups 100 List, Startups Awards, 2016
  • Future Fifty, FutureFifty, 2016

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