Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 393 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 368 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 199 reviews)); "Work from home life is good" ((in 125 reviews)); "Good money if you are good at upselling" ((in 115 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 374 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 181 reviews)); "No training (sink or swim)" ((in 169 reviews)); "Only a few managers are good." ((in 152 reviews)); "horrible upper management." ((in 113 reviews))

What are employees saying about ADT redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT redundancy and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Manchester , London , Portsmouth , Leicester , Glasgow , Birmingham , Leeds , Manchester City Centre , Greenwich , Bradford , Bristol , Sunbury , Cardiff , Darlington , Exeter , Gloucester , Oxford

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ADT

ADT Reviews

3.1

43% would recommend to a friend

(5,217 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,217 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

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ADT has an employee rating of 3.1 out of 5 stars, based on 5,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

5K reviews

5.0

17 Nov 2025

Excellent Company

Sales executive

Recommend

CEO approval

Business outlook

Pros

Good Commission, Good Management, Friendly Staff

Cons

Sometimes they used to move the goal posts in terms of targets but that was down to 1 individual boss, not sure if they do it now

5.0

17 Sept 2025

Good Team

Commercial consultant

Recommend

CEO approval

Business outlook

Pros

Depends on manager and team

Cons

Lots of upselling/cross selling existing customers versus new business

5.0

24 Jul 2024

Great office

Customer planner

Recommend

CEO approval

Business outlook

Pros

Great team, felt really at home, genuine friendships, hands-on training

Cons

Office moved from central Manchester to North so may be more difficult for some Don't think there was much progression short-term

Viewing 1 - 3 of 5,217 Reviews

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Jobs at ADT

Order Processor (Job ID 3020940)

Sales Representative (Job ID 3020444)

Bakersfield, CA

US$105K - US$150K /yr

(Employer provided)

View job

Sales Representative (Job ID 3020441)

Bakersfield, CA

US$105K - US$150K /yr

(Employer provided)

View job

Residential Sales Representative (Job ID 3020654)

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