AOL Reviews

3.9

50% would recommend to a friend

(1,508 total reviews)
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Tim Armstrong

68% approve of CEO

47% positive business outlook

AOL has an employee rating of 3.9 out of 5 stars, based on 1,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AOL employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

2K reviews
1.0
17 Mar 2016
Recommend
CEO approval
Business outlook

Pros

The people themselves are nice, good social events

Cons

The quality of leadership is questionable in every sense. This Microsoft and AOL partnership really could have been something marvelous instead everyone seems lost with no clear direction on where we are heading and how to make this successful. There will always be the "talk" of how everyone is happy and everything is running smoothly, but it's lies and every employee knows it. They need to stop treating us as if we are ignorant. Logic is ceases to exist here at all. When asking why certain process are in place there is no clear answer apart from "that's how we do things here". How is this going to be successful when the management can't take on suggestions about how to do things better. Microsoft partnering with AOL was a very bad move indeed. It's a complete shambles compared to the wonderful company we came from. We've been successful and how we did things worked there, hence why we achieved quota year after year (Have AOL been achieving quota every year? NO is the answer). This will be the first time it will be a failure and it's because they can't get off their pedestals to take on suggestions that can make things better around here. The calibre of talent at AOL is unimpressive compared to Microsoft and Milennial Media. Especially the managers running the teams, they are not good leaders and quite simply are drowning. A good manager and leader takes on the feedback from people working the job day to day but here nobody wants to entertain change. These same managers would never have been hired had they applied for a position at Microsoft. The difference in talent is crystal clear. There is clearly so much resentment from AOL folk when we came here, especially around taking on the top positions. Maybe this happened because the Microsoft employees are a level above. While I'm on the topic, people should take a moment to reflect on why Microsoft partnered with AOL. It wasn't because we were a failing business. It was because Microsoft wanted to have a larger focus on their software/hardware and search businesses. So AOL'ers should perhaps take that on board when they think about why we are here. We were a success there and we can be a success here if they actually take on board the changes that need to be made.

2.0
5 Jun 2016

Terrible experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits (private healthcare, free drinks, happy hours)

Cons

The company has a lot of problems, to start with culture: people talk a lot about integration but nothing effective is ever done to change that. Huffington Post people behave like they are not part of the same company and generally think they are better than everyone else. There is a lot of internal competition, people trying to shine more than others, and a lot of employees prefer to ‘sabotage’ other people’s work rather than help doing the best job as a whole. People who have been working there for longer are normally the nicest ones, while it only takes about 2 weeks to start feeling miserable with all the technical problems and lack of support from anyone. Management changes randomly and people get hired or fired without proper communication to the teams involved and this has been happening for years. A lot of praising around to people’s own achievement but no one seriously address the problems. People get promoted because of personal relationships and friendship all the time and some high managers are absolutely useless and incompetent, so they keep hiring more and more managers and supervisors to the job for them. Internal process to apply for other jobs is a joke, with Talent acquisition, HR and managers all involved in a big mess and completely lack of respect to their employees. In terms of facilities (in the UK), some of the staff are grumpy and unfriendly, toilets are very cold and smell weird, besides being broken, and windows are very dirty. Internet connection is so slow that is unbelievable how they call themselves a tech company and equipments are completely outdated. It’s generally really really bad.

1.0
14 Jan 2017

Circus Show

Recommend
CEO approval
Business outlook

Pros

Benefits decent, fortnightly massages, healthy get fit program with in house trainer

Cons

- US centric business and rest of the markets an afterthought (No they are not truly global) - Very siloed and the AOL culture has been lost especially since Microsoft management came over - Big pay differences between same level staff - Stagnant growth; no career progression and no pay rises - Massive redundancies just before Christmas to disadvantage staff as there are less working days to work out consultations and internal opportunities - Rationales for some roles made redundant are ridiculous, have no merit and shows they do not even know what the individual does in their role - Label roles randomly with titles never used or officially given to justify uniqueness and thus redundant to protect ex-microsoft staff - redundancies affected a majority of true blue AOLers and only a small minority of long tenured Microsoft staff > no knowledge retention - announced that redundancies were not about talent but yet made no effort to reduce redundancies internally and converting contractors to FTEs - many in management have a poor understanding or knowledge of legacy products

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