Ada Reviews

3.5

54% would recommend to a friend

(204 total reviews)

Mike Murchison

62% approve of CEO

43% positive business outlook

Ada has an employee rating of 3.5 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ada employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

204 reviews
5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- Great product with a strong value proposition - Interesting technical challenges and a modern technology stack - Strong customer focus, offering great opportunities to deeply understand customer pain points - Excellent perks and benefits - Amazing, supportive teams, with strong opportunities for collaboration across different teams, especially where projects intersect with other teams’ products or features - At the time I was there, the company had very talented employees across all teams

Cons

- During my time there, I noticed that many very talented people left the company - There were unexpected large-scale layoffs shortly after a very expensive company offsite, which gave the impression that the decision may have been influenced by broader industry layoff trends rather than company-specific performance

5.0
16 Sept 2025

Excellent Place To Work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Managers really care about the people - Catered lunches twice a week. The office is cozy, equipped with everything you need - Low ego environment, collaborative. People are curious and willing to share their knowledge - The product is good and working here will have a positive impact in your future if you continue to work in tech

Cons

- Constant changes that make you switch your focus often

5.0
22 Apr 2025
Recommend
CEO approval
Business outlook

Pros

- Feel like I'm adding value and that I'm valued by leadership - Doing innovative work - Able to contribute towards helping make customer service better on a global scale

Cons

- No major complaints so far!

Viewing 1 - 3 of 204 Reviews

Glassdoor has 236 Ada reviews submitted anonymously by Ada employees. Read employee reviews and ratings on Glassdoor to decide if Ada is right for you.