Pros
- Easy tasks - Friendly colleagues - Good for newbies with no work experience
Cons
- They call Alensa like an international company, but they only speak Czech between them, excluding the foreigners. - Lots of gossips between the "leaders" which represents lack of professionalism. - They offer you a nice position with a nice "title" but at the end you will be only a call center agent. - Your ideas are not considered at all. - Your "leader" will be a girl who has no idea of what leadership is, terrible personal presentation and she does not communicate in a professional matter. - There´s no escalation process, so employees have to take all the responsibility. Everything is like a high school. - CEO only thinks about revenue and his employees are treated just like call center robots. Where is the motivation and career growth? - They say the company is growing fast but in the end, they are just hiring people and then firing them for no reason. - Employees never know what is happening with the company. - The atmosphere is toxic, you can feel how bored people are. - CEO wants everything cheap, for customers and employees. Where is price for quality? -Nothing is planned. - All good reviews are fake because management asks employees to write them.