AppFolio Reviews | Glassdoor.co.uk

AppFolio Reviews

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Found 343 reviews

4.5
StarStarStarStarStar
Rating TrendsRating Trends
89%
Recommend to a Friend
98%
Approve of CEO
AppFolio CEO Jason Randall
Jason Randall
140 Ratings
Pros
Cons
  • "No cons outside of the expected stresses of a Customer Success position(in 24 reviews)

  • "It is expensive to live in Santa Barbara(in 20 reviews)

More Pros and Cons
  1. "Great Culture and Exciting Products"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than 2 years

    Pros

    Management is great. Very supportive and care about your personal career growth.

    Cons

    None come to mind, parking perhaps but that is how it goes when you area . fast paced company and growing rapidly.

    AppFolio2019-05-23
  2. "So authentically happy here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than 4 years

    Pros

    Smart & supportive teams working on interesting problems. Real people that are easy to connect with. Great perks like free yoga, snacks, and bringing your pup to work! But mostly- a leadership team that truly believes in work-life balance and supporting their employees in making a life for themselves in Santa Barbara.

    Cons

    We're growing (which is a pro to me) but can be a con to some who aren't as flexible.

    Advice to Management

    Continue to give time and be involved with new employees joining the team so they really know the business and the culture. That will help ensure our growth is stable!

    AppFolio2019-05-02
  3. "What makes AppFolio great? Let me count the ways..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than 2 years

    Pros

    Note: I'm in the Product Development department, which houses software engineers, quality-assurance engineers (QA), user-experience designers (UX), and product managers (PM). It also contains our Operations and Security teams. Other departments are probably great also, but this review pertains to my department. ------------------------------------------------------------------------------ Small teams. We work...

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    Cons

    It is expensive to live in Santa Barbara!

    Advice to Management

    Keep up the good work!! Try to maintain our wonderful culture as the company enjoys its meteoric growth!

    AppFolio2019-05-01
  4. "Customer Success Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager- Investment Management 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than a year

    Pros

    Amazing Company! I have been at Appfolio for nearly 10 months now and I've loved it from day 1. Appfolio is amazing at really treating their employees with respect truly caring for career development. Upper management is absolutely wonderful, all the managers on the Success team are absolutely wonderful, they always there to help and they truly care about career development and growth, which was huge for me. Appfolio...

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    Cons

    When I first was hired, the training had a lot of remote training that was done online between offices, it was hard to really to grasp some of the tougher products without someone in person. This has now been resolved as all offices have a training manager on site which is really going to help new employees!

    Advice to Management

    Keep doing what you are doing, keep up the company values and treating employees so well, you really make Appfolio a wonderful place to work!

    AppFolio2019-05-01
  5. Helpful (2)

    "Awesome Company with outstanding culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sof in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than 2 years

    Pros

    I really enjoy working at Appfolio. It has an incredible mix of super-smart, kind and caring co-workers. The culture at Appfolio is unmatched with that of any other company I previously worked at and I love the way people collaborate while solving complex problems and everyone is very easily approachable. Appfolio makes sure that its employees have a great work-life balance. There is a nice fully-stocked kitchen...

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    Cons

    I do not see any major negatives. One minor thing is that there are too many people as the company is rapidly expanding and sometimes we fall short on space, But, I think the facilities department has a pretty solid roadmap to handle the situation.

    Advice to Management

    Please keep doing what you are doing! You people rock!

    AppFolio2019-04-25
  6. Helpful (1)

    "I love working for Appfolio"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dispatcher in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than a year

    Pros

    The atmosphere here is one in a million! The management team along with my coworkers make me feel like a valued member and that I make a difference.

    Cons

    It is a 24 hour call center so the late shifts are not always fun, but if you work hard and put in the time you can grow far in this company.

    Advice to Management

    Have an incentive for the employees who work the late shift.

    AppFolio2019-04-24
  7. "RUN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Representative in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than a year

    Pros

    Great PTO, Free snacks Not too stressful Business Casual dressing- can wear sweats, hats etc

    Cons

    The pay isn't that great, other companies pay better No structured training, just a bunch of information thrown at you Like a frat house, out of college kids that don't have life skills and can't hold conversations with you, antisocial Can be cliquish

    AppFolio2019-04-30
  8. "Great environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than 2 years

    Pros

    No matter if you work in Dallas, or Santa Barbara, the culture travels and everyone is so positive, encouraging and motivated across all corners of AppFolio!

    Cons

    No cons at this time :)

    AppFolio2019-04-15
  9. "Great VIP Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AppFolio full-time for more than 2 years

    Pros

    CEO and directors really seem to care and are approachable. Company is fairly transparent and listens to their customers and staff.

    Cons

    Management changes/growing pains were disabling for those affected.

    AppFolio2019-04-23
  10. "Great place to start a sales career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - BDR in Goleta, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than 2 years

    Pros

    I started at AppFolio nearly two years ago as an intern (Data Quality Coordinator). From day one, I was given numerous opportunities and was able to make an immediate impact. The company rewards hard work and gives you the autonomy to find new ways to improve the role. The BDR program comes with great mentorship and offers a logical path into software sales. You are constantly working with the sales team so it's an easy...

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    Cons

    Nothing negative to say about AppFolio

    AppFolio2019-04-05
Found 343 reviews