Aquent Reviews

3.7

53% would recommend to a friend

(881 total reviews)
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John H. Chuang

53% approve of CEO

48% positive business outlook

Aquent has an employee rating of 3.7 out of 5 stars, based on 881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aquent employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

881 reviews
1.0
19 Jan 2018
Recommend
CEO approval
Business outlook

Pros

- The people are amazing. Nice crowd. - Great clients to work with - Back office staff are friendly and helpful - For junior recruiters its a supportive environment - Honestly for the most part its fun working here if you can look past the things below.

Cons

Where to begin... - Commission structure is beyond a joke, it's rubbish, honestly you'd make more comms in tips at a Pizza Express. Also it's never properly explained to new staff, it's actually embarrassing to see someones face when they realise - Management operate a "brown nose for career progression" policy. If you don't implant your head into your managers behind you aren't going to do well here. Alternately if you do your recruitment ability / billings wont matter at all you'll be propelled through the business - Too many meetings, got to be close to 20% of a working week will be spent in team meetings / catch ups / 1-2-1s / new initiative meetings / meetings to cut down on having meetings. I'm not even joking that actually happened once. - Company lacks direction. Every 6 months or so they have a major restructure to react to something thats happened in the market or because the last restructure hasnt had the immediate impact they management hoped. Then staff get berated for "being too reactionary". - Company isnt forward thinking about new revenue streams or investments to grow the business that either A) Cost money or B) take time - Back on the subject of pay alongside the embarrassing comms structure salaries here are seriously depressed. This place pays well for juniors but be warned... the salary you join on you will probably stay at for the next 2/3 years as "the company hasnt made enough money" or other political excuse, this is the same for top billers. Eventually you will get maybe a £1K / 2K raise if you make enough noise but for that you should be very very thankful. (A consultant whod been with the business for 3 years was billing and just had a baby requested a raise due to circumstance change and lack of pay rise to date was offered £500 extra a year) - Extremely high turnover. By that I mean staff and clients. Last year the business lost 15 of 40ish recruiters. Most of those 15 were seniors. Client retention is more of a concept than strategy. - The business is entirely bound the US overlords who seem to have no idea about the recruitment industry / practise / market conditions outside the states.

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Aquent Response
8y
We are definitely disappointed to hear that your experience working with us was less than ideal and do take these reviews and act on them. We are always looking to create the best possible experience for our staff, as well as talent and clients. If you'd like to discuss these items in greater detail, we'd be very receptive to speaking further. Our UK Country Manager Mike Berry can be reached at mberry@aquent.com or 020 7299 0227.
4.0
14 Oct 2014

Good Company to work for.

Recommend
CEO approval
Business outlook

Pros

They aren't a quick hire and fire company. They offer a lot of training and provide you with all the tools to succeed. Always trying to adapt to change...

Cons

commission structure is poor and too many meetings.

1.0
25 May 2014

Ok- "just a job"!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Get a free trip to Boston & no cold calling for a sales agency! (Bizarre!)..

Cons

No autonomy for the sales people and no management/leadership from Regional Directors! # shocking!.

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Glassdoor has 1,445 Aquent reviews submitted anonymously by Aquent employees. Read employee reviews and ratings on Glassdoor to decide if Aquent is right for you.