Atlassian Reviews | Glassdoor.co.uk

Atlassian Reviews

Updated 17 January 2019
332 reviews

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4.1
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Atlassian Co-Founders Scott Farquhar & Mike Cannon-Brookes
Scott Farquhar & Mike Cannon-Brookes
185 Ratings

Employee Reviews

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Pros
  • "Work life balance is great but we still get stuff done" (in 31 reviews)

  • "Generally high quality production, great place to learn from other smart people" (in 25 reviews)

Cons
  • "Also, company has a great work-life balance, for most employees - but expect the borders between work & life to blur" (in 9 reviews)

  • "It's a relatively young company so some functions are still evolving - like HR and middle management" (in 15 reviews)

More Pros and Cons

  1. "Best software engineering company in Australia"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Sydney (Australia)
    Current Employee - Software Engineer in Sydney (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Atlassian full-time (More than a year)

    Pros

    * Atlassian has purposefully foster an incredible culture
    * Atlassian has a lot of really great events
    * There are always bootcamps running for you to learn about anything
    * The quarterly company wide hackathon is awesome
    * The free amenities and food are amazing
    * The work life balance is whatever you want it to be. Some people work 9-5 some people do more and some people do less. They also have a lot of events during work time.
    * Some of the products are great and some are okay but all of the products are continuously improving and are used by a lot of people around the world

    Cons

    * Some of the repo's have legacy code pains
    * It's hard to diet with so much free food (even though they offer A LOT of healthy options)

    Advice to Management

    Keep up the good work and don't ever stop caring about the values because for once they are actually working in a company. Stay as open as possible even as the company grows. Promotion path could be more clear, more work needs to be done on it.


  2. "Good move"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Atlassian full-time (Less than a year)

    Pros

    Work-life balance, good company values

    Cons

    I havde none so far

  3. Helpful (6)

    "A rare "big company" find"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Marketing in San Francisco, CA (US)
    Current Employee - Product Marketing in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Atlassian full-time (More than a year)

    Pros

    If you're looking for the security and stability of working at a big company but still seek the freedom to try new things, then Atlassian is for you. At about 3000 employees and several global offices, it's in that precarious in-between of small and big company. For now, it's holding onto to what makes smaller companies so appealing: minimal politics / hierarchy, the ability to try new ideas, there's no bad idea, etc. People are genuinely nice and want you to succeed.

    Cons

    The only inevitable downside of a growing company is there a ton of various teams and functions. Planning how all these team support each other has become a bit of a headache.

    Advice to Management

    Stay focused on staying nimble and resist being bogged down by process.


  4. Helpful (10)

    "Stay away from the Support organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Support Engineer in Austin, TX (US)
    Former Employee - Senior Support Engineer in Austin, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Atlassian full-time (More than a year)

    Pros

    Great benefits, generous stock grants, fun office, lots of company events.

    The company overall is an amazing place. It's a fantasy world that doesn't exist in many other places. The people there are generally great. Being in that office you feel like you are definitely doing something special with your life.

    If you get on the right team Atlassian will be the great company you will ever work for. There are a few areas within support that have a lot of happy people(but its rare).

    Cons

    If you get on the wrong team Atlassian will be the worst company you will ever work for.

    Everyone on the Jira team is unhappy but no one can leave. The stock compensation is so great that you will never find another role that pays better than your Atlassian salary + bonus + stock RSUs. This means unhappy people keep sticking around with their Golden Handcuffs getting tighter and tighter. After enough time you've lost more technical skills than you've gained so now are even more stuck.

    Obsession with metrics keeps everyone overworked and overstressed. Chasing arbitrary performance improvement goals leads to management working to block support engineers from participating in all the amazing company events.

    Your worth is measured by the time you sit in a chair at your desk rather than the results you deliver.

    Management uses Confluence to run projects because they can't be bothered to learn arguably the best project management tool out there, Jira. Even the Jira support team can't use Jira to manage projects because management can only use a wiki tool.

     Senior engineers on Jira support team are turned into supervisors to help whip the team harder and increase throughput, rather than focusing on technical work which would actually solve issues.

    Training was a joke, engineers are provided 4 hours to watch some YouTube videos or read some text and claimed to have "skilled up". Management has no understanding that technical training is something that has to be continuous and takes real time.
    Training of course requires long term investment, in the short term it requires engineers to not produce units of work with the understanding that it the time will pay off in the long run. This isn't valued because the metrics are looked at on a daily basis, all focus is on finishing the day/week with the highest numbers possible and dealing with tomorrow another day.

    The interview process is misleading. It's a very technical interview promising you will do a lot of technical work. Then you start and find out you are supervising people and documenting every conversation you have with junior engineers so that it can be weaponized by management.

    Your technical abilities will die here because all of your brainpower is devoted to playing the politics.

    Advice to Management

    Happy engineers will deliver more and higher quality work.

    Training has to be ongoing and frequent.

    Between management, senior engineers and entire teams dedicated to metrics the investment is too high for the return. Spending so much money trying to squeeze single percentage point improvements out of engineers isn't worth it. Take that money and hire more engineers, focus on quality rather than quantity, focus on the technical work that the customers need rather than making lines on a graph go up.

    Managers need to have a better understanding of the work their teams do. Managers need training on how to utilize Atlassian tools to do their jobs so they can use Jira to manage projects rather than wiki pages and Google docs.


  5. "Organisation with great Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bengaluru (India)
    Current Employee - Anonymous Employee in Bengaluru (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Atlassian full-time (Less than a year)

    Pros

    - Strong values which governs the organisation decision
    - Invested in making sure the workplace and the benefits continue to evolve and be the best in the industry
    - Open communication
    - On a growth path and leaders are not worried about taking risks
    - Strong product offering
    - Competitive salary/total compensation

    Cons

    Nothing specific to share currently


  6. "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Sydney (Australia)
    Current Employee - Software Developer in Sydney (Australia)
    Recommends
    Negative Outlook

    I have been working at Atlassian full-time (More than a year)

    Pros

    - Good enough to get by while looking for a real job.
    - Free snacks and beverages.
    - You can be lazy, everybody is already, look at the bosses. Make him or her happy and you'r good. Just tell them they are awesome they'd really appreciate it, I feel most of them have proper education.
    - Reading blog post internal/external usually yield good laughs.

    Cons

    In general if you value your career, pay attention to yourself and have a plan to develop the skills you need for a real job avoiding getting too attached to this inept system.

    - No reason to put efforts into the company, performance review is kind of insulting especially if you actually did any work.
    - Lazy and incompetent leadership, they are extremely greedy and quite naive. But it's good that it's not rocket science to recognise that. Anyway all they need is to build their religion.
    - Uneducated folks in high positions and their factions.
    - Being involuntarily drawn into political conflicts regardless the having no interest or show obvious disdain toward those.
    - Your works and yourself might be wrongly represented for weird purpose... A lot of people have time to just fabricate stories.
    - Support team behaviour seems to indicate that the customer can go x themselves, that is why they do not need to do that. 70% of the time I went into contact with support I think what the ... and I have no idea why waste the money and what are they doing in the middle except confused both customer and product team.

    Advice to Management

    Like POTUS, you guys are great contributor to the laughing stock of the industry. Keeps it up.


  7. Helpful (1)

    "The greatest place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Sydney (Australia)
    Current Employee - Senior Software Engineer in Sydney (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Atlassian full-time (More than a year)

    Pros

    Countless benefits, but the most prominent is the culture. My colleagues are my friends, same as my manager. Fantastic kitchen, a bar full of different beers and snacks. Regular checks on what can be improved and so on. Countless perks and benefits...

    Cons

    there are none I can find.

    Advice to Management

    You rock, keep going!

  8. "What a find!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Mountain View, CA (US)
    Current Employee - Senior Software Engineer in Mountain View, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Atlassian full-time (Less than a year)

    Pros

    Working conditions.
    Compensation.
    Culture is excellent. The idea of giving credit on a regular basis is very rare in the valley.
    Amenities
    Benefits.

    Cons

    Somewhat reduced problem space.
    Size if you are into larger company
    Foreign company, although that is probably a plus (Australia).

    Advice to Management

    Keep the culture genuine.


  9. "One year in and I would not want to miss a day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Advocate in Amsterdam (Netherlands)
    Current Employee - Enterprise Advocate in Amsterdam (Netherlands)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Atlassian full-time (More than a year)

    Pros

    - Very "human" company. Yes you got targets and OKRs, but if you miss them, the first question is always "What can we do to help you?"
    - Company lives their values every day, even if they sometimes get in the way of faster growth or easier ways to success
    - Company thinks long term, with people and customers
    - Very product focused company with lots of focus on feedback and improvement
    - The whole organisation loves to give back to the community (old laptop auction with money gathered going to charity, foundation leave, donation matching,...)

    Cons

    - Very product focused company, which can be great, but also creates a bit of
    - As in every company, there are some "holy cows" that can not be challenged
    - Growth can also challenges and increasingly unrealistic expectations, targets can be therefore a bit "out there"

    Advice to Management

    Keep up the good work, but do not sacrifice values and mission for shareholder value too much. It is a slippery slope


  10. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Austin, TX (US)
    Current Employee - Senior Business Analyst in Austin, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Atlassian full-time (Less than a year)

    Pros

    + Super smart and passionate people
    + Solid management
    + Great benefits
    + Great company direction

    Cons

    - Still drinking the Koolaid, so not any

    Advice to Management

    Keep making employees the focus and key to driving change.