Does Austin Energy pay their employees well?

According to anonymously submitted Glassdoor reviews, Austin Energy employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Austin Energy. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Austin Energy?

79% of Austin Energy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Austin Energy 4.2 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Austin Energy?

Customer Service Representative (7) , Intern (5) , Project Manager (4) , Engineer (3) , Business Systems Analyst (2) , Client Relationship Analyst (2) , Customer Representative (2) , Graduate Engineer A (2) , Journeyman Lineman (2) , Senior Power Systems Engineer (2) , Senior Training Specialist (2)

What are the pros of working at Austin Energy according to real employee reviews?

"Benefits (though these are definitely not great" ((in 20 reviews)); "Good work life balance." ((in 16 reviews)); "People are nice." ((in 6 reviews)); "pension, easy access to Town Lake" ((in 5 reviews)); "The work environment is great." ((in 4 reviews))

What are the cons of working at Austin Energy according to real employee reviews?

"My department has a particularly bad manager who fosters a toxic office environment." ((in 8 reviews)); "Management heavy not real in touch with low level workers." ((in 7 reviews)); "Low salaries." ((in 3 reviews))

What are employees saying about Austin Energy redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Austin Energy redundancy and their outlook for job security at Austin Energy in 2026.

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Austin Energy

Austin Energy Reviews

3.7

79% would recommend to a friend

(121 total reviews)

Jackie Sargent

62% approve of CEO

52% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Diversity and inclusion

3.7

Compensation and benefits

3.6

Culture and values

3.2

Senior management

3.2

Career opportunities

Austin Energy has an employee rating of 3.7 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Austin Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

121 reviews

5.0

20 May 2026

Supportive mission with strong cybersecurity leadership

Cybersecurity architect

Recommend

CEO approval

Business outlook

Pros

Austin city mission is easy to support, Cybersecurity leadership are excellent

Cons

Large city reorganization of IT, OT divisions underway

5.0

15 Jan 2026

Good work place

Business intelligence consultant

Recommend

CEO approval

Business outlook

Pros

Good benefits Work life balance

Cons

Less salary then private sector.

3.0

12 Jan 2026

Stability is a plus, but the HDHP insurance plan poses significant financial risk for families

Software engineer

Recommend

CEO approval

Business outlook

Pros

Stable work environment and meaningful public service mission.

Cons

The HDHP medical plan could be improved. While a 20% coinsurance for prescription drugs is understandable, there is currently no cap on out-of-pocket costs for prescriptions. In comparison, my previous employer’s HDHP plan also required 20% coinsurance but had a reasonable monthly cap, which helped limit family healthcare expenses. The lack of a cap here can significantly increase the financial burden for families who rely on ongoing prescriptions.

Viewing 1 - 3 of 121 Reviews

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