Awesome Dynamic Reviews

3.3

48% would recommend to a friend

(10 total reviews)

48% positive business outlook

Reviews by job title

10 reviews
2.0
29 Jul 2020
Recommend
CEO approval
Business outlook

Pros

This review is based on my opinions and observations while I was there as an employee. This review's purpose is not to degrade Awesome Dynamic, but to serve as a guideline to potential new hires on culture, ability, and what they are getting themselves into. Unfortunately, there were no reviews available about the company, salary, or benefits before I had joined. When it comes to technical knowledge of Amazon and all the platform intricacies. Awesome Dynamic is top notch in how Seller & Vendor Central operate. They have or have had clients in all niches and categories.. If you need listings uploaded in a particular category, or a suspended listing reinstated, Awesome Dynamic excels in these tasks. Their processes and skills are second to none in the technical aspect of Amazon. They really do have experience in all categories, and have seen nearly every technical challenge that could occur to a listing. If you have something technical which can’t be solved by an Awesome Dynamic specialist then you probably have a unique situation. While Awesome Dynamic is strong in technical skills, they are weak in marketing. They have a PPC expert and some great strategies, but everything is inclusive to the Amazon Ecosystem. Meaning they lack out of the box thinking for external marketing and strategy. In fact they lacked any external marketing strategies while I was there. Most people think of external marketing as “black hat” strategies. In reality, these are “white hat” techniques that are a must to achieve and maintain a decent product ranking on Amazon. PPC is managed by a true subject matter expert with software. As far as search ppc goes Awesome Dynamic basically is as good as any agency. With a ton of high level strategies and tips. The downside is they no direct access to the DSP. This is a must for any larger company to have success on Amazon. Without the advanced retargeting options of the DSP. They are unable to utilize mid and lower funnel techniques. If you aren’t working for a company with DSP availability then you are missing out. In fact not all companies have the same advertising options on Amazon. The larger companies have unique beta programs granted by Amazon.

Cons

One term Awesome Dynamic used frequently was the term optimize and optimization. These are standard phrases used by agencies. The only difference I saw with Awesome Dynamic is they never truly validate this by measuring before and after metrics to see if they improved performance on a particular listing. Established listings have to be extensively A/B tested over a period of weeks. Even though they excel in the technical, this was a new concept for them. Optimization is selling increased revenue not filling in content. They aren’t the same thing. They have great vision and goals of where they would like the company to be in 3 to 10 years, but I honestly don’t know if it's possible. I have never seen any Awesome Dynamic Presence at trade shows or anywhere actually… Most of the large agencies have a owner or leader who is the face of the company and has a strong branding and presence on social media and at shows. The president of the company is also their number one salesman. It is not unusual for upper management to be in sales or their top salesman, but it is a problem when they have zero active presence at the Amazon trade shows. I get it that these shows are incredibly expensive to have a booth but ignoring them all together is probably not the solution. A fair warning to anyone looking to work here is the amount of hiring Nepotism that has gone on in the past. I am not saying that people have been advanced or given promotions based on this, but many of the employees are friends or family of the owner. If I had known this I would have never taken a position at Awesome Dynamic. Ask yourself would you take a job at a company where the owner employs relatives and friends in key positions? I wouldn’t, as jobs like that are typically a dead end. I would say the biggest pain point is the lack of client vetting process. If you can afford the minimum block of hours. Awesome Dynamic will take you on as a client. I personally feel this is irresponsible especially when many of the categories can easily take 100k to 200k to be successful. Many of these clients are launching a Me too product which anyone can source online and thinking that a white label situation is going to make money on Amazon. Larger agencies that are looking for quality partnerships would turn these non established businesses down as they are taking up resources for very little return. Another negative which goes against my personal morals. Awesome Dynamic had several clients which were in the same category and really in direct competition with one another. Having the same specialist such as copy-writers, graphic artist, or PPC working on your account and other accounts who are your competition in the exact same category I find to be questionable. It is hard to be impartial when you have knowledge of what works or doesn’t work in a particular category, especially when you are doing advertising, and the products utilize nearly identical keywords.

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Awesome Dynamic Response
5y
Thank you for taking the time to write such a detailed review that highlights our strengths and also where we can continue to improve. Not only does your review help future job seekers better understand our company but it provides us with valuable insight to growing and making our workplace better.
2.0
11 Nov 2020
Recommend
CEO approval
Business outlook

Pros

The people on the ground floor are great. Everyone at the staff level got along and worked well as a team. You'll get to work with a wide variety of products and gain exposure to just about anything that could possibly go wrong inside of Amazon. It's a typical agency experience; lots of exposure & skill building in a short amount of time. All employees are 100% remote. The company really has remote work down to a science and they provide all the technology you'll need to get your job done.

Cons

Turnover is a huge issue and management seems to have a different 'excuse' for every employee that leaves. For instance "they received an offer that was just too good to pass up" really means "they were job searching and finally found something better". Or "management couldn't make changes as fast as they wanted" actually means "we got caught in a bad business practice and weren't willing to change". Or "we're experiencing COVID related changes" is code for "yet another person has left our company and we don't want to admit it". In the last two years or so the company has lost 9+ people; and considering the core staff (not including management or part-timers) usually hovered around 10-15...that's a significant percentage. Management and their friends/family seem to think it's a great place to work; but the numbers show that many employees end up thinking otherwise. There's also a revolving door for clients. Most people are sold on a 3 month contract; knowing darn well that they can't meet KPIs in that short amount of time. So clients are faced with the decision to consider the investment a sunk cost, or extend their contracts. Most try extending at least once - and the company is then able to boast a 90%+ renewal rate! In addition, teams are frequently overloaded with work. It was not uncommon to have 40+ accounts assigned to a single team (where most agencies have teams managing ~10 or so). New client accounts were piled on regardless of actual capacity, and then left to receive less than stellar service. It was no surprise that clients left at the rate they did. Even worse, management never seemed to care enough to stop taking on new accounts. "It's going to get worse before it gets better" was a phrase we knew all too well. In addition to the workload leading to poor client service, it led to employee burn-out. The company LOVES to talk about how they operate on a 4 day work week; but it's not really a benefit when you're working 45-50 hours and cramming it into 4 days. The higher you go in the company the less they know about Amazon. Those at the top are also responsible for sales and admittedly know the least about Amazon of anyone in the entire company. Even worse they hire their buddies who also have zero Amazon experience. It's no surprise that AD onboards clients that have absolutely no business selling on the platform. When the staff confronted management about this, they would continuously hear "we're were working to correct the issue" but until sales people actually understand what they're selling (Amazon consulting services), the problem will remain the same. Personally, I was really intrigued by the companies core values, and was sold on the idea that they don't just post the values on a poster somewhere...but that they really do live and breath them. That couldn't have been farther from the truth. Customer Service First was something the staff often joked about - because as soon as a client was out of minutes in their account (EVERYTHING is tracked down to the minute) we were told to cut the client off. They had a question? Too bad - out of minutes! They needed help with a fix that would take 10 minutes? Oh well! They'll need to purchase a minimum of 10 hours if they want the help. Project Managers would end up fudging their time reports to help out clients, and it quickly became a culture of having to lie in order to do the right thing. Create Raving Fans was another core value that was never lived up to. If a client had a problem with something we did, we were told to justify our moves and fight so that we wouldn't have to credit the client. I was told several times after a mistake was made, that we should try to cover it up instead of openly admitting what happened. When I said I wasn't comfortable with that, I was told I didn't have Awesome Dynamic's best interest at mind and that I needed to place my loyalty with the company first, not with the client. Management seems to miss the fact that doing the right thing for a client is ALWAYS the right thing for the company. Lastly, don't work here unless you love micromanagement. Upon being hired you'll be told how much autonomy and flexibility you'll be given, but it's simply not true. Everything you do will be under a microscope and it all comes down to how many minutes you bill your clients.

1.0
11 Apr 2024

Trouble at the top

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team and flexible schedules with a 4 day work week

Cons

Ownership has terrible people skills and has issues with being truthful and has no loyalty to its team

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