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BCLC

BCLC Customer Service Representative reviews

Compare reviews

2.6

20% would recommend to a friend

(9 total reviews)

Pat Davis

Not enough data to show CEO approval

19% positive business outlook

Ratings by category

2.7

Compensation and benefits

2.2

Culture and values

1.9

Senior management

1.8

Diversity and inclusion

1.8

Work/Life balance

1.7

Career opportunities

Reviews by job title

9 reviews

3.0

12 May 2025

Schedule

Customer service representative

Recommend

CEO approval

Business outlook

Pros

It was a very friendly/ supportive team

Cons

The schedule was unreliable. You get a new schedule posted for every month. This makes employees unable to plan for the future well

BCLC Response

9mo

Thank you so much for taking the time to share your thoughts and for being available to serve our players when they need us most.

4.0

20 Aug 2024

Former employee

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Great technology Good managers Unique experience

Cons

Overwhelming role Aggressive clients Few shifts

BCLC Response

1y

Thank you so much for working hard to provide our players such outstanding support! and for taking the time to leave your thoughts!

1.0

8 Mar 2024

Not a great place.

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Has some work from home options

Cons

Horrible place to work. Too much work, too fee employees. Rude clients

Viewing 1 - 3 of 9 Reviews

Related searches: BCLC Customer Service Representative jobs | BCLC Customer Service Representative salaries | BCLC benefits | BCLC interviews

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