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      BORN SOCIAL

      Engaged employer

      BORN SOCIAL Reviews

      3.7

      73% would recommend to a friend

      (42 total reviews)

      Char Hamill and Ben Tyson

      96% approve of CEO

      78% positive business outlook

      Ratings by demographic groups

      BORN SOCIAL has an employee rating of 3.7 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BORN SOCIAL employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      42 reviews
      4.0
      2 Apr 2026

      n/a

      Social media manager
      Recommend
      CEO approval
      Business outlook

      Pros

      great benefits and work environment

      Cons

      paid could be better and workload

      avatar
      BORN SOCIAL Response
      2mo
      Thank you for taking the time to leave a review! We definitely work hard to provide a valuable range of benefits, and we totally agree that we have a strong work environment, office space, and collaborative culture. We strive to pay competitively in the market, benchmarking our salary structure annually and investing in line with the talent landscape, departmental growth, and performance. When it comes to workload, we do our best to manage resources effectively, ensuring everyone has enough work to do, but not too much - we would definitely encourage you to speak to your Head of Department or a member of the Leadership team to share any concerns on this. Thanks again for the review!
      4.0
      5 Jan 2026

      Great people and intentional culture but work is not bad processes

      Midweight motion designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Talented team mates, ambitious company goals, big clients, good benefits, kind and inclusive culture, good feedback culture and people management. I had a great time working with the teams I was in and met loads of great people. Potential for amazing ideas and executions

      Cons

      Bad processes are holding the creative ideas back and wasting time and money, There is a lot of talk about changing structures but no real evidence of the change. There are redundancies in resourcing but that is the weakest in terms of the work being split up efficiently and executed. Briefing is unclear and not set up for collaboration and then people want to shift the blame. Creatives are super talented but the production process doesn’t allow for the work to be at the level they want it to be. When a client has to much money they dictate unreasonable asks and there isn’t enough push back. The work suffers and people get burnt out. Personally I didn’t get a lot of satisfaction from the work

      avatar
      BORN SOCIAL Response
      5mo
      Hi - we really appreciate you sharing such thoughtful feedback. You make some good and fair points around tension between process and output. It's a challenge most agencies grapple with, especially as they scale too 200 . As you've mentioned its something we've been candid about really focussing on in the second half of this year and this work is definitely starting to pay off. Thanks again for your review - especially for all your positive words on our ambition, people and culture. We agree on that too!
      Viewing 1 - 3 of 42 Reviews
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      ReviewsBORN SOCIAL reviews

      Glassdoor has 47 BORN SOCIAL reviews submitted anonymously by BORN SOCIAL employees. Read employee reviews and ratings on Glassdoor to decide if BORN SOCIAL is right for you.