They have world class underwriters! It has made my job so much better and more enjoyable to work with knowledgeable and helpful underwriters. Their upper management is very open to feedback. I've provided feedback on process improvements, and I get timely replies and some things have already been implemented.
Cons
Closing process is different than I'm used to and could use some streamlining.
We are sorry to hear you did not enjoy your time with us. We recognize that not all company cultures are a fit for everyone. Our culture is built on relationships and positive attitudes. We are proud of the passion and commitment our employees show towards our customers in assisting them as they realize the dream of home ownership. The personal life of our investors is not related to our focus on our employees and customers.