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Best Upon Request

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Best Upon Request Reviews

4.1

83% would recommend to a friend

(56 total reviews)
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Bill Mills

100% approve of CEO

82% positive business outlook

Best Upon Request has an employee rating of 4.1 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Best Upon Request employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

56 reviews
2.0
18 May 2021

Poor Management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment, Costco membership, generous amount of PTO,

Cons

A lot of driving, poor health insurance, 401(k) match and pay.

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Best Upon Request Response
5y
Thank you for your honest feedback; as a continuous learning organization, understanding our team members’ experiences is incredibly important. While team members who work as part of our Trellis, or corporate, may experience a different kind of flexibility, we work with every team member, concierge and corporate, to attain a level of life integration that will set them up for success. We appreciate your statement that BEST does have a great work environment; we think so too. Upwards internal mobility is a key metric we measure to ensure we partner with our teams to work towards their career goals. In fact, many corporate team members began their career at BEST as a concierge! One of our main priorities is serving and supporting our team well. Thanks for the opportunity to engage in internal dialogue on how we can get better!
1.0
1 Jan 2019

Concierge

Recommend
CEO approval
Business outlook

Pros

Hospital employees and patient are wonderful.

Cons

Poor leadership in Memphis, favoritism leads to a hostile work environment.

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Best Upon Request Response
7y
Thank you for sharing your feedback. Serving patient families is a special calling for Best Upon Request concierges: providing compassionate care for non-medical needs to make their experience at the hospital better. For our team members, our goal is to provide an environment where they feel valued and empowered. We have strict policies to prevent hostile work environments. We also have a robust management structure, from site leadership, to regional coaches, and a service delivery support team at our corporate office.
Viewing 1 - 3 of 56 Reviews

Glassdoor has 59 Best Upon Request reviews submitted anonymously by Best Upon Request employees. Read employee reviews and ratings on Glassdoor to decide if Best Upon Request is right for you.