Does Big Bus Tours pay their employees well?

According to anonymously submitted Glassdoor reviews, Big Bus Tours employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Big Bus Tours. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Big Bus Tours?

68% of Big Bus Tours employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Big Bus Tours 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Big Bus Tours?

Tour Guide (29) , Customer Service Representative (20) , Customer Service Representative (CSR) (5) , Bus Driver (4) , Sales (4) , Sales Representative (4) , Administrative Assistant (2) , Customer Sales Representative (2) , Customer Service Agent (2) , Marketing (2) , Operations Manager (2) , Sales Associate (2) , Supervisor (2)

What are the pros of working at Big Bus Tours according to real employee reviews?

"People there are friendly and easy to communicate" ((in 6 reviews)); "Decent pay and tips seeing sights" ((in 5 reviews)); "Great culture and inclusion for a growing experience." ((in 4 reviews)); "like balanced, fair, good manager" ((in 3 reviews))

What are the cons of working at Big Bus Tours according to real employee reviews?

"Long hours during the summer and require one to stand for at all time" ((in 5 reviews)); "Salary far below the minimum vs other companies." ((in 5 reviews)); "I witnessed supervisors making inappropriate comments to the girls that work with them, but wages are so low that they can't afford to fire neither the employees nor the supervisors as they will find no replacements." ((in 3 reviews))

Big Bus Tours Reviews

3.8

68% would recommend to a friend

(140 total reviews)

Pat Waterman

78% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (140 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Big Bus Tours has an employee rating of 3.8 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Big Bus Tours employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

140 reviews

1.0

29 Jun 2024

Chaotic

Treasury assistant

Recommend

CEO approval

Business outlook

Pros

Colleagues are friendly and helpful

Cons

Absolutely chaotic working environment No proper training

2.0

10 May 2023

50/50

Tour guide

Recommend

CEO approval

Business outlook

Pros

I got paid to talk about London and history. Met great people as colleagues and visitors.

Cons

Poor pay,moreso when you're commuting. No loyalty even when you towed the line a year. Management never took sexual harassment or other things seriously. You guide but it became trench warfare managing people standing, on stairs, outright swinery...something when I guided in 2011 was rarely an issue at Original. Three tours often crammed into a day when realistically, via traffic or protests, two is manageble.

1.0

1 Oct 2021

Avoid this company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

NONE. Hard to give a compliment to an abusive and racist company

Cons

Salary far below the minimum vs other companies. Poor Company management Not diversity or respect for minorities

Viewing 1 - 3 of 140 Reviews

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Jobs at Big Bus Tours

LA Customer Service Representative

LA-Point Controller (ops asst.)

Big Bus Tours

Big Bus Tours Reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Chaotic

50/50

Avoid this company

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Jobs at Big Bus Tours