Does Biggby pay their employees well?

According to anonymously submitted Glassdoor reviews, Biggby employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Biggby. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Biggby?

64% of Biggby employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Biggby 3.5 out of 5 for work life balance, 4.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Biggby?

Barista (312) , Shift Leader (103) , Cashier/Barista (46) , Manager (41) , Barista, Shift Supervisor (19) , Shift Lead (18) , Assistant Manager (17) , Store Manager (12) , Percolator (5) , General Manager (4) , Shift Leader/Manager (4) , Shift Manager (4) , Barista/Shift Leader (3) , Operations Manager (3) , Shift Supervisor (3)

What are the pros of working at Biggby according to real employee reviews?

"Great coworkers and a convenient location" ((in 53 reviews)); "Customers tend to be nice and you get free coffee" ((in 49 reviews)); "Free drinks and discounted drinks off of shift." ((in 43 reviews)); "Great people to work with" ((in 37 reviews)); "Flexible hours and close to home" ((in 34 reviews))

What are the cons of working at Biggby according to real employee reviews?

"Low pay and sometimes inconsistent tips; not being scheduled to work as much as I had hoped" ((in 110 reviews)); "Poor management and up keep." ((in 62 reviews)); "No HR coordinator, your manager is probably in hgihscool and the coffee is terrible." ((in 20 reviews)); "No raises at all after working there multiple years (tiny raise as a shift lead but its miniscule)" ((in 15 reviews)); "Minimum wage and rushes on weekends" ((in 15 reviews))

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Biggby

Biggby Reviews

3.6

64% would recommend to a friend

(747 total reviews)

Bob Fish and Michael McFall

90% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (747 reviews)

Ratings by demographic groups

Ethnic group

Gender

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Disability

Parent or family caregiver

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Biggby has an employee rating of 3.6 out of 5 stars, based on 747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Biggby employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

747 reviews

4.0

18 Jun 2026

Supportive management, but limited growth and low pay

Manager

Recommend

CEO approval

Business outlook

Pros

Great support from upper management and store owners!

Cons

Little opportunity for growth, pay that doesn't match current inflation, goals that have to be met by your team to receive a bonus.

4.0

5 Jun 2026

Great coworkers, but low pay and tip based

Barista

Recommend

CEO approval

Business outlook

Pros

Awesome people, shift beverage, straight forward work

Cons

Low pay. Treated as a tip position instead of regular hourly,

3.0

27 May 2026

Part time only

Barista

Recommend

CEO approval

Business outlook

Pros

Flexible schedule, free shift drink

Cons

Poor management, micromanaging, lack of direction

Viewing 1 - 3 of 747 Reviews

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Jobs at Biggby

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Supportive management, but limited growth and low pay

Great coworkers, but low pay and tip based

Part time only

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