Birthday Direct has an employee rating of 2.5 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Birthday Direct employee rating is 29% below average for employers within the Retail and wholesale industry (3.5 stars).
Where to start. Pay and promotions are by favorites and not by how much you put in. It never moves forward as a company because she can't decide what she wants and stick to it. The rules change daily! I've never been as miserable working anywhere else.
According to anonymously submitted Glassdoor reviews, Birthday Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Birthday Direct. This rating has been stable over the past 12 months.
38% of Birthday Direct employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Birthday Direct 3.2 out of 5 for work life balance, 2.5 for culture and values and 2.3 for career opportunities.
Users say... "low pay compared to industry standards"
Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birthday Direct redundancy and their outlook for job security at Birthday Direct in 2026.