Black Book Ink Reviews

3.7

71% would recommend to a friend

(13 total reviews)

71% positive business outlook

Reviews by job title

13 reviews
1.0
7 Nov 2015

Major cons, not worth the "experience".

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Getting to do a tremendous amount in a short time for your portfolio, meet a lot of clients who are well connected in the industry, and work on a variety of projects. If you're a go getter it's an opportunity to try your hand designing/writing for a huge variety of work, and at times be given the opportunity to manage large productions outside of what a normal agency would be involved in, such as photo shoots.

Cons

The cons are steep. Although BBI has dreams of being a major player in the Dallas studio scene, the company is run by mgmt who have never worked in an agency or have a background in design or copywriting. There is a lot of creative energy and potential big breaks with exciting clients, that are mismanaged and ruined opportunities because of over promising to clients without consulting the people actually doing the work, no time given to work through all the possible solutions for the best work possible, and a very hostile environment. While mgmt was often unreachable in NYC, the design team labored over projects that mgmt would look at 30 min before a client pitch and change at random without even reading through the pitch or consulting anyone on the team to have context for the last couple weeks of work they hadn't been a part of. It was devastating to the work, and the quality suffered tremendously. While trying to reason or explain the research or give context to the work, mgmt would often shut the team down, saying "I don't care, do what I say". I've never worked somewhere that was so hostile to its employees. The mgmt would scream at employees for tasks they had never been told about, and was unable to be reasoned or calmed down. They were quick to blame and lie to clients and employees alike, and took no responsibility when approached about the unreasonable and hostile nature of the office. At first it seemed this would be an opportunity to support the creative energy of the mgmt, however there was no support or respect given to the employees. While the hours started at 9-6, they continued to stretch into 8-6 and then required Saturdays and Sundays work days. While working extra hours is sometimes a part of the industry, there was no compensation for people who were contracted for only 8 hours a day, 40 hours a week. Many of the staff members were fresh out of college with no frame of reference for how agencies work or hourly compensation, and were told that they should be smiling through their day for this giant opportunity, all while working many hours for free. For people on salary, there is no overtime for working 60-70 hour weeks. I was accused of not working enough after approaching mgmt for help and how I needed more creative support and trust to be able to meet our impossible deadlines. Mgmt was not interested in reasoning or checking timesheets to see that I had been working 60-70 hour weeks since being hired, including weekends and into the night. Instead of addressing the request for support, mgmt accused the team of not working enough. The final straw was after working from 9am-7:30pm, mgmt sent out an email detailing that nobody was working enough and the owners shouldn't be the only ones working late, and the official hours were now 8am-8pm through the end of the year, with no lunch breaks or dinner breaks allowed. The staff would have to have meals delivered to eat at the desk. And if one person wasn't done at 8pm, the entire staff needed to stay no matter what. This is on top of requiring the staff to work weekends. I'm fairly certain this is illegal, and in my opinion is morally wrong to force a staff of almost all contract workers to work for free and with no breaks allowed for 12 hours a day.

1.0
15 Sept 2015

Needs a Top-Down Overhaul

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I learned more working at Black Book Ink than I ever thought possible for an internship/first full time job (I started out as an intern, then was hired on full time). I got to try my hand at just about every duty imaginable for a Marketing/Advertising agency. It's also a fun and open atmosphere. They listen to loud music all day and everyone got along pretty well outside of work.

Cons

The reason I was able to do so much during my time at Black Book Ink was, unfortunately, because the company was extremely unorganized and had a huge turnover rate. There were detrimental communication problems coming from the top down. The company workflow and processes were constantly changing and no one was ever sure of what exactly was going on. About every six months, 80% of the staff would leave. This caused all the remaining employees to have to scramble to pick up the slack, leaving no time or manpower to properly train new employees. What's more, nearly every single employee was fresh out of college, so there was no opportunity for mentorship from existing employees, and no new employees bringing experience to the table. Also, salaries are extremely low compared to industry averages, so that led to little motivation to work those 70 hour weeks when required (which was often). On top of all of that, the senior management team was horrible at communicating priorities and giving feedback to the rest of the staff. There was a lot of angry yelling going on the entire time I worked there. It's unfortunate because the work being put out is good and there are really interesting clients to work with, but the senior team has serious problems and they can't keep a solid staff around for long.

5.0
16 Feb 2018

Cool Work Nice Vibes

Recommend
CEO approval
Business outlook

Pros

I’ve been working with this agency on and off for a couple of years. I started part time, went full time for a year. Took some time off and now I am back part time. This is a creative team who cares about their clients and work on a variety of things. It’s a small business that works with small to midsize brands and it’s never boring. I get to work on a lot of the restaurant clients which is awesome for my happy place not as awesome on my scale! I’ve seen a variety of different personalities come through from a team standpoint but the clients have almost all been consistent which is nice because you get in a groove.

Cons

There has been some turn over here which is annoying because it shifts workload around of a small team. But as a part time person this is actually good for me I guess lol. People are annoying - they say they want to work in a fast paced agency environment but then bail when they actually are expected to lol. This isn’t really the businesses con as much as just a con that is a reality - but it’s been like his at my last two jobs also. So what can u do?

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Glassdoor has 21 Black Book Ink reviews submitted anonymously by Black Book Ink employees. Read employee reviews and ratings on Glassdoor to decide if Black Book Ink is right for you.