Borderfree Reviews | Glassdoor.co.uk

Borderfree Reviews

Updated 2 December 2018
34 reviews

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3.0
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Borderfree CEO Michael DeSimone
Michael DeSimone
16 Ratings

Employee Reviews

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  1. "Great company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Borderfree full-time

    Pros

    Fun to work at and nice people

    Cons

    Work load can be heavy at times


  2. "Two years since PB acquired and I'm happy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical in New York, NY (US)
    Current Employee - Technical in New York, NY (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Borderfree full-time (More than 10 years)

    Pros

    Lots of technology in use, Intelligent talented people, great team spirit, fun place to be.

    Cons

    Hard work! Long hours, if u don't like working hard as a team toward a common goal then look elsewhere.

    Advice to Management

    Keep it up. Things had got pretty bad before PB acquisition. One office barely spoke to the other, the two main sites were like different companies. Lots of uncooperative people and resistance to change.

    Things have improved dramatically over last 18 months and a lot of the old guard with the negative reviews on this site have left, people now talk to each other and the whole place seems more aligned with common goals.

  3. "Undergoing constant changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Borderfree full-time (More than 3 years)

    Pros

    Great people in Tell Aviv, friendly office.

    Cons

    Terrible management, don't value the employees


  4. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in New York, NY (US)
    Former Employee - Software Engineer in New York, NY (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Borderfree full-time (More than 3 years)

    Pros

    Great team. Really smart colleagues, team players, great atmosphere, really good work-life balance.

    Cons

    No bonuses. Small salary raises.


  5. "Full Time Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)

    I worked at Borderfree (More than a year)

    Pros

    nice location,fun people and place to work. many food and snacks; happy hour and party during holiday season

    Cons

    management need to improve.


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - R&D in Tel Aviv-Yafo (Israel)
    Former Employee - R&D in Tel Aviv-Yafo (Israel)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Borderfree full-time

    Pros

    Very good people, newest technologies

    Cons

    Acquired, Not a start-up anymore


  7. "software engg"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Borderfree full-time

    Pros

    Good ppl , nice place to work

    Cons

    more bonus. Work on internal communication

  8. Helpful (1)

    "PB successfully managed to reverse the great Borderfree up swing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    If you count clueless management who can let you get away with anything as a "pro", well ok that's one "Pro" I can think of.

    Cons

    Since PBs takeover of the company, it has managed to totally and utterly destroy the great growth Borderfree was seeing over its short life span. Joined the company back when it was FiftyOne and Borderfree really had a great potential and was a leader in its space by a wide margin but PB squandered it away and also managed to alienate all the top talent. What now remains is clueless PB people who do not understand, technology, ecommerce or management for that matter.

    Advice to Management

    At this point the rot cannot be stemmed. Good luck!


  9. Helpful (12)

    "Gone are the better days"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook

    I have been working at Borderfree full-time

    Pros

    Borderfree in it's former glory days was a great company to work for under the leadership of the CEO at the time. Now it is a different story...

    Cons

    Gone are the days that made Borderfree the place and enjoyable culture it once was. There used to be drinks and Karaoke nights after every town hall meeting, and monthly birthday treat of the month, and other small but fun events. These are all gone now under PB management. Even our christmas holiday party was pushed to the new year..it's like it was an after thought for the Borderfree side of the business. They don't appreciate the talented employees that made Borderfree a success and as a result people are leaving at a rate never seen before here. It's really sad to see a great company going down this rabbit hole. Borderfree was doing well before this takeover. Now we are evaluated based on the poor performance as a whole and our annual raises took a big hit.

    Advice to Management

    PB management needs to take a hard look at what they've done to the business. if they really want the business to succeed, they need to harness the talent reward them and really build the morality back up.


  10. Helpful (8)

    "Time to leave was Yesterday"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)
    Doesn't Recommend
    Negative Outlook

    Pros

    There were so many pros during the Borderfree era but since PB has taken over they have all faded. There are really no pros to this company anymore than you collecting a paycheck and working short PB hours. No one is motivated to do much so kick the email chain around and everyone can clap once an announcement comes out.

    Cons

    - Attrition rate is over 50% and will continue to grow, PB has decided to destroy the Borderfree. culture that they paid a premium to buy
    - Best and brightest are leaving in waves leaving just the fat
    - Employee moral is at an all time low in the past 3 year
    - Merit increase are around 2 % for a above average performance review

    Advice to Management

    Stop saying that you're a technology company you're not no matter how much money you put on NFL advertisements. Change comes from within invest in your employees, be honest goals and help align focus to rekindle the innovative force that was once Borderfree. Did you really pay 400M a rolodex of merchants or were you actually interested in the minds of Borderfree? Ask yourself this, while you do the talent pool going to the next disruptive force.