BrightHouse Reviews

Updated Oct 14, 2021

To filter reviews, or .

Found 190 of over 195 reviews

3.5
48%
Recommend to a Friend
54%
Approve of CEO
BrightHouse CEO Hamish Paton
Hamish Paton
99 Ratings
Pros
  • "Great people and great service for customers and staff(in 11 reviews)

  • "Brilliant company and great colleagues at head office, stores and the field(in 10 reviews)

  • Cons
  • "Forced to work late nights to get figures good enough for regional managers(in 10 reviews)

  • "Long hours which you are expected to work but not paid for over contracted 39hrs(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about BrightHouse

    Join the conversation on
    Join the conversation on
    1. 5.0
      Current Employee, more than 8 years

      Working in a good environment

      Jun 4, 2021 - Store Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work enjoyed it.

      Cons

      Company in administration and closing

      Continue reading
      Be the first to find this review helpful
    2. 3.0
      Current Employee, more than 1 year

      Brighthouse

      Oct 14, 2021 - Purchase Ledger Clerk in North Watford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Family environment whilst not feeling too corporate

      Cons

      Sadly company went into administration

      Continue reading
      Be the first to find this review helpful
    3. 3.0
      Former Employee

      Its now gone

      Oct 5, 2021 - Senior Sales Advisor in Bridlington, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with and the customers you meet.

      Cons

      Higher management let the company down

      Be the first to find this review helpful
    4. 3.0
      Former Employee, more than 3 years

      Great people

      Sep 30, 2021 - Finance Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some great people in the company and a real team spirit.

      Cons

      APR was raised too quickly and the company lost sight of the customers it was trying to serve.

      Be the first to find this review helpful
    5. 3.0
      Current Employee

      staff make it what it is

      Sep 14, 2021 - Manager in Fareham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      if you put in the work you get developed

      Cons

      not always a people culture

      Be the first to find this review helpful
    6. 1.0
      Former Employee, more than 3 years

      legitimate loansharks

      Sep 30, 2021 - Sales Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nothing positive with this company

      Cons

      preying on vulnerable people who cannot afford monthly payments

      Be the first to find this review helpful
    7. 5.0
      Current Employee, more than 5 years

      Good place to work

      Aug 18, 2021 - Manager in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people Good customers Good salary Good perks Sunday’s off

      Cons

      Poor work life balance Long hours Weekend work Poor progression

      Be the first to find this review helpful
    8. 1.0
      Former Employee, more than 5 years

      Liquidated

      Sep 23, 2021 - Quality Assurance 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None managers don't listen and CEO and directors are only concerned about their profits

      Cons

      Everything about the business is sub standard

      Continue reading
      Be the first to find this review helpful
    9. 5.0
      Current Employee, more than 10 years

      Superb team working together as one unit

      Aug 1, 2021 - Training Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working within a family team with a common set of values making a real difference in the lives of families far too often overlooked or ignored.

      Cons

      Sadly business is in administration currently after a plus 25 year journey

      Be the first to find this review helpful
    10. 4.0
      Former Employee, more than 5 years

      Good Times

      Jul 21, 2021 - Finance Business Partner in North Watford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people in the organisation are brilliant

      Cons

      Closure of the business is sad

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 10 of 190 Reviews

    Popular Careers with BrightHouse Job Seekers

    JobsSalariesInterviews

    Work at BrightHouse? Share Your Experiences

    BrightHouse logo
    or