Does Buffalo Lodging Associates pay their employees well?

According to anonymously submitted Glassdoor reviews, Buffalo Lodging Associates employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Buffalo Lodging Associates. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Buffalo Lodging Associates?

64% of Buffalo Lodging Associates employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Buffalo Lodging Associates 2.9 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Buffalo Lodging Associates?

Front Desk Agent (5) , General Manager (4) , Night Auditor (4) , Front Office Supervisor (3) , Manager (3) , Assistant General Manager (2) , Director of Sales (2) , Front Office Manager (2) , Maintenance (2) , Sales (2) , Sales Manager (2)

What are the pros of working at Buffalo Lodging Associates according to real employee reviews?

"Great Benefits and an awesome leadership team." ((in 9 reviews)); "Corporate management is engaging and supportive." ((in 4 reviews)); "Many employees are not friendly." ((in 4 reviews))

What are the cons of working at Buffalo Lodging Associates according to real employee reviews?

"Regional and a cpl other in upper management were eccedentesiast's; not uncommon in this industry just seemed like a lot were like that with this company." ((in 8 reviews)); "The pay could be better!" ((in 7 reviews)); "In the time I have worked for this company, I've had 7 different managers" ((in 4 reviews)); "Inconsistent training" ((in 3 reviews)); "Narrow minded senior management who have been out of the trenches too long and are not abreast of the latest trends." ((in 2 reviews))

Buffalo Lodging Associates Reviews

3.4

64% would recommend to a friend

(69 total reviews)

Chad Finch

40% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (69 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Buffalo Lodging Associates has an employee rating of 3.4 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Buffalo Lodging Associates employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

69 reviews

4.0

20 Jan 2026

Sales

Sales manager

Recommend

CEO approval

Business outlook

Pros

good place to work I think

Cons

location can be tricky based on deployment

3.0

10 Sept 2025

It's okay

Front desk agent

Recommend

CEO approval

Business outlook

Pros

Travel discounts and a few co workers were really great

Cons

Upper management is so so and pay is just average

2.0

6 Jun 2025

Upper management is a mess

Maintenance

Recommend

CEO approval

Business outlook

Pros

Discounts on hotels about it.

Cons

Does not believe in work-life balance. Upper management throws task at you and offer no support and blames you if you fail after asking

Buffalo Lodging Associates Response

10mo

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with us left you feeling unsupported. Your comments about communication, workload, and culture are important to us. We want our team members to feel like they are part of something meaningful—not just a number—and we recognize that we need to continuously work on how we support and develop our teams. We’re actively focusing on improving leadership training, strengthening communication, and ensuring that team members have the tools and support they need to succeed. Feedback like yours helps us identify where we need to improve, and we appreciate the many years you contributed to our company. We wish you the very best in your future endeavors and thank you again for sharing your experience.

Viewing 1 - 3 of 69 Reviews

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Jobs at Buffalo Lodging Associates

Hotel Front Desk Agent (Overnight and 3PM-11PM Shifts)