Pros
The technical inspection staff are excellent hard working people, detail geeks who understand their business probably because under applicable laws they, not the company, have the E & O liability for errors on the inspection reports. If the house burns to the ground three weeks after the inspection from a detectable fault, its to them that the buyer's lawyer will look to for a negligence claim if it wasn't mentioned on the inspection report.
Cons
1. The recruiting materials greatly enhance the actual support available. Take with a large grain of salt. 2. The technology is firmly rooted in the 1990's, not the 21st century and you, the inspector, will pay and pay over again with your time, wasted on delays not under your control. 3. Be aware that the current "strategy" of the company is to pump out as many inspectors as they can in targeted markets. This of course means that you will be competing against your bosses and office mates and inspectors from other companies (all of whom will have better credentialing than you) for "the call" to inspect a home. And you have no guarantee that "the call" is not redirected in the call center to someone "better known" or loved on the roster (i.e. senior to you). 4. Expect a $2000 outlay for specialty tools. 5. Expect an unreachable target for most inspectors in the early years before you're eligible for those benefits. 6. Be prepared to lose total control over how you allocate your time to the demands of the company. 7. Keep in mind that the inspection side is the "tail" on the dog to obtain the highly profitable warranty contracts. Their primary business is NOT inspections: its warranties. 8. In early 2015 they were acquired by another warranty / financial services company. Everything is up in the air and nothing can be taken for granted. What is told to you on Monday may not apply on Tuesday because the employee has left / been fired and no one has assumed their role or has a clue. 9. Be prepared to take your orders and march in step accordingly (see section above on time wasting). How that accords with the creativity necessary to meet people and develop business or the minute attention required for inspections is beyond me. That's why I quit. 10. Compensation is inadequate. Management structure is top heavy and that overhead is paid for on the backs of the inspectors.
