CRST Logistics Reviews

2.9

39% would recommend to a friend

(70 total reviews)

Kent Jordan

45% approve of CEO

34% positive business outlook

CRST Logistics has an employee rating of 2.9 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CRST Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

70 reviews
1.0
6 Jun 2011
Recommend
CEO approval
Business outlook

Pros

The only reason to work as a company driver at CRST is if you just graduated Truck Driving school and want to team drive to learn with support from your co-driver the in's and out's of OTR driving.

Cons

The pay is .22 cents a mile as a brand new driver. Pay increases are too low. You never start hometime ONTIME! Daytime and Nightime Dispatch DONT communicate. You have to fight management to get repair work done. All toll, and scale cost you pay for up front our of your pocket then they reinburse you on your load pay after delivery. The route suggestion they want you to follow will enveribly put you on a US Hwy through cow towns, and sometimes dangerouse routes barely wide enough for a big rig. You almost always have to route yourself a safer route. The lease purchase program is poor. You can purchase a 3yr old truck with over 500k miles for the higher retail price of $59K when it should be wholesale price of $45K tops. You cant choose the truck you want to buy, they tell you the truck your going to buy. You pay .12 cpm for maintenance fee and the money doesn't go into escrow, you dont get it back wether you use it or not. They split the load pay 70/30, but charge you for everything. You shouldn't dare charge fuel on ComData Fuel card for any load. They take the payback out of that settlement, but if you've run another load or two before that settlement is made..the fuel charges for all loads come out of that initial load settlement and do not wait to come out of each load settlements as they are made. This will keep you running in the red! As a lease purchase you must have your own cash to purchase your fuel with, saves you .06 cents a gallon and you wont have to worry about multiple load fuel charges comming out of one load settlement. 98% of CRST equiptment is poor. The trailers are in poor condition, and the dolly legs are rusty, Dolly arm and gears are stripped, the pull bar to slide the tandems are rusty and often you have to rock the truck back and forth while your co-driver pulls hard on the bar to get the pins to release, Most of the time the trailer registration is missing. 99% of the time when you hook to one of their trailers you get an immediate msg that the trailer has been flagged by DOT for tire, break issues! You can spend all of your time taking trailers for repairs and never make any money, or you have to just ignore the warning and hope for the best! Anyone to be a lead driver regardless, and they wont fire you if your out of control. There is no prestige in being a lead driver at CRST. Its NOT a position earned or offered through recognition of excellence! The lead drivers are mostly lease purchase drivers who need a student onboard to roll hard miles. They have afew company drivers who are lead drivers, but for another .06cpm pay hike, who wouldn't go for more money when your only making .31cpm? Truthfully there are far better companies to consider working for before you think about CRST. But if you cant get hired on anywhere else due to having something on your record..then CRST will take you on as a driver. This company is the LAST CHANCE SAM company for those of you who need one!

3.0
19 Jan 2016

account executive

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working with like minded team mates to reach a goal together.

Cons

poor communication with all levels of management, favortism, expected to do work load of 2 people for as little pay as possible.

avatar
CRST Logistics Response
10y
Our employees are one of our company's greatest assets. If there is an issue in the workplace regarding "favoritism" or "politics" please bring the situation to Human Resources so it can be looked into further.
2.0
6 Nov 2015

Look Elsewhere

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Financially secure company in a industry due for growth.

Cons

Very vertically structured company with poor middle management. Upper management seems to have a grasp on making smart decisions but are tied to long-term major bonus contracts that cloud judgement. Middle management is a group of unqualified individuals that are poor leaders, and under-informed puppets. Micro-management is a major issue leaving employees uncomfortable and disgruntled. Base compensation for lower level employees is mediocre to poor with bonus structures that are laughable. The technology is awful. Any attempts for upgrading have been nothing more then band aids that provide no real solutions. They are in they process of "upgrading", to a new TMS system that is a decade old, outdated and already being replaced by more forward thinking, tech-savvy competitors currently using it. "CRST Logistics" is a small sector of the company and appears to be nothing but an old toy that isn't given much attention anymore.

avatar
CRST Logistics Response
10y
Sorry you are having this experience. If you have a specific issue with your direct manager, please bring the situation to a director or above level or to human resources so the problem can be looked into. As for technology, the new system is now up and running, we are trying to improve on this as much as we can. Bonus structures are reorganized every year, please feel free to bring specific suggestions to team meetings for improvement.
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Glassdoor has 76 CRST Logistics reviews submitted anonymously by CRST Logistics employees. Read employee reviews and ratings on Glassdoor to decide if CRST Logistics is right for you.