Does Cafe Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Cafe Express employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Cafe Express. This rating has been stable over the past 12 months.

How satisfied are employees working at Cafe Express?

62% of Cafe Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cafe Express 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Cafe Express?

Cashier (9) , General Manager (2) , Guest Service Associate (2)

What are the pros of working at Cafe Express according to real employee reviews?

"Good managers" ((in 4 reviews))

What are the cons of working at Cafe Express according to real employee reviews?

"Long hours expected although not scheduled" ((in 3 reviews))

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Cafe Express

Cafe Express Reviews

3.7

62% would recommend to a friend

(38 total reviews)

Keith H. Lilley

71% approve of CEO

56% positive business outlook

Ratings by category

4.2

Diversity and inclusion

3.7

Career opportunities

3.5

Culture and values

3.5

Senior management

3.2

Work/Life balance

2.9

Compensation and benefits

Cafe Express has an employee rating of 3.7 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cafe Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

38 reviews

5.0

9 Jun 2021

.

Barista

Recommend

CEO approval

Business outlook

Pros

Good job good management yeah

Cons

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2.0

26 Jun 2013

Once a leader in fast casual dining, the ship is sinking...fast.

General manager

Recommend

CEO approval

Business outlook

Pros

Quality of life is ok. Advancement opportunities due to high turnover.

Cons

Poor leadership at several levels. Lack of innovation. Bonus structure designed to not be achieved. Parent company invests little to nothing into the concept. Menu is outdated. Facilities are in bad shape. Culture and morale is very poor.

2.0

14 May 2016

Manager

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Long term employees are great to work with and resilient, good concept and room to advance from hourly to management/shift lead.

Cons

Highest turnover I've ever seen- management turnover as well as hourly employees, too much micro managing, upper management is all over the place with what they want done, a lot of hours and a lot of work compared to other fast and casual places

Viewing 1 - 3 of 38 Reviews

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Jobs at Cafe Express

Smoothie maker/drink bar attendant