employer cover photo
employer logo
employer logo

Canadian Mental Health Association

Engaged employer

Canadian Mental Health Association Reviews

3.9

84% would recommend to a friend

(380 total reviews)
avatar

Peter Coleridge

91% approve of CEO

77% positive business outlook

Canadian Mental Health Association has an employee rating of 3.9 out of 5 stars, based on 380 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Canadian Mental Health Association employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

380 reviews
1.0
19 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Decent pay Solid benefits Great peers

Cons

- Management can be quite oppressive - Management does not take into consideration what employees have to say regarding changes to policies/procedures - The mental health of crisis workers doesn't appear to be a top priority for the Peel Dufferin branch - Can't trust management to be supportive - Extremely high turn over rate

3.0
6 Jul 2016

Toronto branch--Mixed Feelings

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You will meet some really nice people here and hopefully get to help people in your work, but I think that's true for many social services. I think your experience really depends on what team you work with, what office you're at. You get a decent amount of training. Many like the work flex policy, although for some I think it just means you don't have a space to work and keep your work stuff. It's also hard to build any rapport with colleagues when no one is in the office. I like that there's a Diversity and Equity department and that CMHA is trying to be recovery oriented. I agree with many of the values and ideas that CMHA advertises or (claims to) strive for.

Cons

CMHA often talks the talk without walking the walk. They do/say a lot of things that look good on paper (or in the media, on the website, to accreditors and funders) but don't actually have a positive impact. For example, calling CMHA a safe space for people with lived experience of mental health struggles or for people who are LGTBQ+ I would say is not true. CMHA advertises that they are, but there is so much stigma and constant discriminatory language and assumptions made. But this is true for basically every mainstream social service or mental health organization, so it's not just CMHA specific. I guess if you're from these groups there are likely better places to work, but also lots of worse places to work as well, since discrimination is mainstream. Just very frustrating to be a social-justice oriented person in a place where directors/management set this tone of feeling good about what we're doing and not critiquing ourselves.

1.0
21 Sept 2014

A toxic work environment tainted by prejudice, discrimination, and arrogance.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People are always leaving so there are always different positions to move into.

Cons

CMHA is constantly being hit with multiple human rights complaints for disability discrimination against people with mental illness. Between 2008 - 2013 it faced three separate complaints from employees who were terminated due to mental illness. This organization does not live (or evidently even believe) the values it espouses. The national office is silent on this issue and the regional managers responsible have not been held accountable. This organization should be shutdown for the bigotry and hypocrisy they represent.

Viewing 1 - 3 of 380 Reviews

Glassdoor has 444 Canadian Mental Health Association reviews submitted anonymously by Canadian Mental Health Association employees. Read employee reviews and ratings on Glassdoor to decide if Canadian Mental Health Association is right for you.