CarShop Reviews

4.7

93% would recommend to a friend

(551 total reviews)
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Roger Penske

97% approve of CEO

89% positive business outlook

CarShop has an employee rating of 4.7 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarShop employee rating is 33% above average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

551 reviews
5.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

After completing my first full quarter with CarShop, I can confidently say this has exceeded my expectations on every level. What initially stood out during the hiring process was the level of transparency—clear communication around expectations, performance metrics, and growth opportunities. That honesty has proven to be consistent with the day-to-day reality of the organization. From an operational and cultural standpoint, CarShop demonstrates a strong commitment to both its people and its customers. The caliber of talent across the organization is impressive—experienced, collaborative professionals who take ownership of their work while supporting one another. There is a clear alignment between leadership messaging and execution, which builds trust and drives performance. Having worked in roles spanning operations, marketing, logistics, and management, I place a high value on consistency between what is promised and what is delivered. CarShop delivers on that alignment. The work environment is structured yet supportive, with a focus on accountability, continuous improvement, and results. Overall, I’m extremely satisfied with my role, my colleagues, and the broader organization. It’s rare to find a company where the hiring experience accurately reflects the culture and expectations you step into—but CarShop does exactly that and I couldn't be happier professionally.

Cons

My commute is about an hour each way and there is no hybrid option - working from my home office 2 days per week for instance. Overall this is a small "Con" compared to the amazing "Pros" of my position at CarShop.

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CarShop Response
4w
WOW! Thank you very much for this terrific review. Your perspective as a recent addition to the team is really important. We believe the onboarding process goes a long way towards instilling confidence that you made the right choice to join our team. As you mentioned, it also gives us the chance to show that our commitment to culture and treating each other well is real! Thank you for being an important part of our team!
3.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Some great guys to work with

Cons

Work not evenly distributed lots of favoritism.

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CarShop Response
4w
Thank you for your review about your experience with CarShop. We are not surprised to hear that while your overall impression rated 3 stars, you really enjoyed your time with the team. The people in our buildings are easily the best part of the business. Generally, we receive very positive feedback about fairness and opportunity, so we'll look into your concern for sure. Thank you for all of your contributions while you were with us and best of luck.
5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Very accommodating with scheduling when it comes to family issues/events. I always feel appreciated and well taken care of. Company fun days and picnics are such a blast.

Cons

No options for remote work in positions that technically could be done remotely.

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CarShop Response
4w
Thank you for your great review! The nod to work-life flexibility is much appreciated. We try very hard to support our associates inside and outside of work. Fun days and picnics are killer, you're right! We learned a long time ago that there are a lot of ways to say thank you...so we try to show appreciation in many ways. We appreciate the feedback on schedules and increased flexibility. We will continue to consider ways to offer the best options when things like that pop up. Thanks for making the drive, that's not a small thing, and it means a lot.
Viewing 1 - 3 of 551 Reviews

Glassdoor has 557 CarShop reviews submitted anonymously by CarShop employees. Read employee reviews and ratings on Glassdoor to decide if CarShop is right for you.