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Cartus Reviews
Updated 4 Dec 2023
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Full-time, Part-time
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Found 639 of over 698 reviews
53% Recommend to a Friend
71% Approve of CEO
Found 630 of over 698 reviews
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Recommend to a Friend
Approve of CEO
Katrina Helmkamp
143 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- 3.024 Oct 2023ConsultantCurrent Employee, more than 10 years
Pros
Benefits are decent. Team mates are wonderful and experienced
Cons
While the benefits are not the worst, they come with heavy out of pocket costs. Layoffs are common. Pay is low compared to competitors
3 - 2.016 Nov 2023ConsultantFormer Employee, more than 1 yearSingapore
Pros
Good colleagues and employee benefits
Cons
Your performance is solely determined on the mood of customers. 1 unhappy customer can damage your performance tremendously and pulls your team down. It’s very demoralising.
- 2.03 Nov 2023Senior Client Services ManagerFormer Employee, more than 8 yearsSwindon, Wiltshire, South West England, England
Pros
Market leader Fair pay Great system and internal tools to empower the employee
Cons
Disorganized No meritocracy there. Only the favorites and good looking ones get opportunities. They often downgrade people. They’re not what they used to be anymore, they lost many clients and as consequence layoffs are frequent . So people working there are always under the pressure and the anxiety of being the next one since many brilliant people got let go recently. They’re not diverse, it’s mostly white men being promoted. Their diversity and inclusion speech is a complete demagogy.
- 3.04 Dec 2023Global Mobility SpecialistFormer Employee, more than 3 yearsNew York, NY
Pros
Work from home flexibility when needed
Cons
Poor PTO and compensation for the role
- 4.027 Nov 2023Client Relationship SpecialistCurrent Employee, more than 3 years
Pros
Not a bad job right out of college. I left, but many made careers there.
Cons
Closed the office I worked at, and made people relocate. But it happens.
- 5.022 Nov 2023International Assignment ConsultantFormer Employee, less than 1 yearSingapore
Pros
- Culture - Colleagues - Boss
Cons
- Career progression might be slower
- 5.017 Nov 2023ConsultantCurrent Employee, more than 3 yearsWashington, DC
Pros
Everything - my job, my teammates, my managers, the industry.
Cons
Pay could be better. Would be nice if we had profit sharing.
- 4.010 Nov 2023Assignment CoordinatorCurrent Employee, more than 1 yearSwindon, Wiltshire, South West England, England
Pros
Brilliant work family Ethical practices and policies Good work/life balance
Cons
Lower pay than other similar companies Redundancies are regular - unsafe feeling year to year.
- 4.03 Sept 2023ConsultantCurrent Employee, more than 3 yearsSingapore
Pros
Very good culture and excellent co-workers, managers and friendly across board.
Cons
KPI does not match your job scopes. This is a project management intensive role but KPI is based on the happiness/impression of the expats have on you. You could resolve a huge problem and manage everything well but if the expat did not like your voice or your tone, they could bring your performance down with a click. That's not very fair. Sometimes review can be done to recover but this is a lengthy process.
1 - 4.06 Nov 2023International Assignment ConsultantFormer Employee, more than 3 yearsSingapore
Pros
Great people, family-like culture and great work-life balance
Cons
Pay is lower than market rate
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Cartus has an overall rating of 3.4 out of 5, based on over 698 reviews left anonymously by employees. 53% of employees would recommend working at Cartus to a friend and 47% have a positive outlook for the business. This rating has improved by 8% over the last 12 months.
53% of Cartus employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Cartus 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.0 for career opportunities.
