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Cartus Reviews

Updated 4 Dec 2023

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Found 639 of over 698 reviews
3.4
53% Recommend to a Friend
Cartus President and CEO   Katrina Helmkamp
71% Approve of CEO

Found 630 of over 698 reviews

3.4
53%
Recommend to a Friend
71%
Approve of CEO
Cartus President and CEO   Katrina Helmkamp
Katrina Helmkamp
143 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons
    1. 3.0
      24 Oct 2023
      Consultant
      Current Employee, more than 10 years
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are decent. Team mates are wonderful and experienced

      Cons

      While the benefits are not the worst, they come with heavy out of pocket costs. Layoffs are common. Pay is low compared to competitors

      3
      1. 2.0
        16 Nov 2023
        Consultant
        Former Employee, more than 1 year
        Singapore
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Good colleagues and employee benefits

        Cons

        Your performance is solely determined on the mood of customers. 1 unhappy customer can damage your performance tremendously and pulls your team down. It’s very demoralising.

      2. Join the Cartus team
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        1. 2.0
          3 Nov 2023
          Senior Client Services Manager
          Former Employee, more than 8 years
          Swindon, Wiltshire, South West England, England
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Market leader Fair pay Great system and internal tools to empower the employee

          Cons

          Disorganized No meritocracy there. Only the favorites and good looking ones get opportunities. They often downgrade people. They’re not what they used to be anymore, they lost many clients and as consequence layoffs are frequent . So people working there are always under the pressure and the anxiety of being the next one since many brilliant people got let go recently. They’re not diverse, it’s mostly white men being promoted. Their diversity and inclusion speech is a complete demagogy.

          1. 3.0
            4 Dec 2023
            Global Mobility Specialist
            Former Employee, more than 3 years
            New York, NY
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Work from home flexibility when needed

            Cons

            Poor PTO and compensation for the role

            1. 4.0
              27 Nov 2023
              Client Relationship Specialist
              Current Employee, more than 3 years
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Not a bad job right out of college. I left, but many made careers there.

              Cons

              Closed the office I worked at, and made people relocate. But it happens.

              1. 5.0
                22 Nov 2023
                International Assignment Consultant
                Former Employee, less than 1 year
                Singapore
                Recommend
                CEO Approval
                Business Outlook

                Pros

                - Culture - Colleagues - Boss

                Cons

                - Career progression might be slower

                1. 5.0
                  17 Nov 2023
                  Consultant
                  Current Employee, more than 3 years
                  Washington, DC
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Everything - my job, my teammates, my managers, the industry.

                  Cons

                  Pay could be better. Would be nice if we had profit sharing.

                  1. 4.0
                    10 Nov 2023
                    Assignment Coordinator
                    Current Employee, more than 1 year
                    Swindon, Wiltshire, South West England, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Brilliant work family Ethical practices and policies Good work/life balance

                    Cons

                    Lower pay than other similar companies Redundancies are regular - unsafe feeling year to year.

                    1. 4.0
                      3 Sept 2023
                      Consultant
                      Current Employee, more than 3 years
                      Singapore
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Very good culture and excellent co-workers, managers and friendly across board.

                      Cons

                      KPI does not match your job scopes. This is a project management intensive role but KPI is based on the happiness/impression of the expats have on you. You could resolve a huge problem and manage everything well but if the expat did not like your voice or your tone, they could bring your performance down with a click. That's not very fair. Sometimes review can be done to recover but this is a lengthy process.

                      1
                      1. 4.0
                        6 Nov 2023
                        International Assignment Consultant
                        Former Employee, more than 3 years
                        Singapore
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great people, family-like culture and great work-life balance

                        Cons

                        Pay is lower than market rate

                      Viewing 1 - 10 of 630 Reviews
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                      Cartus Reviews FAQs

                      Cartus has an overall rating of 3.4 out of 5, based on over 698 reviews left anonymously by employees. 53% of employees would recommend working at Cartus to a friend and 47% have a positive outlook for the business. This rating has improved by 8% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Cartus employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cartus. This rating has improved by 1% over the last 12 months.

                      53% of Cartus employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Cartus 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.0 for career opportunities.

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                      Digital Strategy Consultant

                      Is there an ‘active job seeker’ icon for recruiters on LinkedIn the way there is an ‘actively recruiting’ icon for job seekers?

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                      Senior Resource Manager

                      Last Thursday and Friday I interviewed with 2 hiring managers for 2 different companies. Both of them said they’d like me to progress to the next interview and the recruiter would reach out. One company said they wanted a offer out this month so it would be a quick process. I sent thank you emails and references. I haven’t heard from either recruiter. I had the recruiter screening and hiring manager interview just days apart, I thought I’d hear back by now. Thoughts?!

                      7
                      3 Comments

                      Glassdoor has 698 Cartus reviews submitted anonymously by Cartus employees. Read employee reviews and ratings on Glassdoor to decide if Cartus is right for you.