Cartus Reviews

Updated May 23, 2022

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Found 523 of over 582 reviews

3.3
52%
Recommend to a Friend
60%
Approve of CEO
Cartus President and CEO   Katrina Helmkamp
Katrina Helmkamp
88 Ratings
Pros
  • "Supportive management and work life balance(in 73 reviews)

  • "Good benefits, promote diversity, there is effort on employee engagement(in 25 reviews)

  • Cons
  • "Cartus has what seems to be annual layoffs(in 38 reviews)

  • "Very Low salary as compared to competitors(in 22 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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    1. 5.0
      Former Employee, more than 8 years

      Great company

      Feb 9, 2022 - Consultant in Hammersmith, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great people; great culture; energetic; challenging

      Cons

      lacking communication in some circumstances

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    2. 3.0
      Former Employee

      Average

      Apr 1, 2022 - Expatriate Assignment Consultant in Swindon, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not a very intense job

      Cons

      Is very customer service based

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    3. 2.0
      Former Employee, more than 3 years

      Lost it's way

      Mar 26, 2022 - Anonymous Employee in Swindon, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great supportive team, working from home, birthday off, xmas eve off

      Cons

      Company talks the talk but doesn't walk the walk. Does not listen to its employees or act on important and serious issues quick enough leading to burn out and people leaving. Recruitment slow. Don't always backfill roles so work loaded onto existing staff. Pay increase below inflation and not keeping up with market rates and they know this from the lack of applications for internally unfilled roles. Owned by a huge US company that is doing really well but doesn't care to properly invest in it's people. Equipment is old and tired. They need to pull their finger out before it's too late.

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      1 person found this review helpful
    4. 2.0
      Current Employee, more than 5 years

      Cartus doesn't care about its people

      Mar 17, 2022 - Anonymous Employee in Swindon, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Peers & colleagues Interesting variety of work

      Cons

      - Executive senior leadership has no clue! - The salaries are very low, and most teams are understaffed. - Annual reviews only have three categories, so the majority of people are lumped in together in the Strong Performer category. It is almost impossible to be rated as a Very Strong Perfomer - The recent merit increases didn't come anywhere near the rise in inflation - The support functions are run on a skeleton staff, particularly L&D - Cartus seems to have its hand tied by the parent company Realogy, who show little or no interest in Cartus

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      2 people found this review helpful
    5. 2.0
      Current Employee, more than 1 year

      The pay doesn’t reflect the stress

      Feb 21, 2022 - International Assignment Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working from home flexibility Good hours

      Cons

      Very stressful with very little support. Management don’t care how busy you are they just give you more and more work. When someone leaves takes so long to hire someone else the team suffer Has a culture of blame Low pay for the stress of the job

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    6. 3.0
      Former Employee, less than 1 year

      Okay

      Feb 15, 2022 - Global Relocation Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Colleagues, supports local companies and supports health and wellbeing

      Cons

      Salary and expectation of working unpaid hours

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    7. 2.0
      Former Employee, more than 1 year

      Tough times

      Jan 27, 2022 - International Recruitment Coordinator in Swindon, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people Good mgmt overall

      Cons

      Pay wage Work life balance Work load

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    8. 3.0
      Current Employee, more than 5 years

      Poor work/life balance but friendly

      Dec 1, 2021 - Global Supply Chain Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Efficient working practices and very friendly workers Can now work remotely

      Cons

      Poor work / life balance .

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    9. 1.0
      Former Employee, more than 10 years

      Avoid at all costs

      Dec 10, 2021 - Client Services Director in Swindon, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The other people who are willing to work hard for very little in return.

      Cons

      Complete lack of organisational consistency in ways of working, none of which is documented properly or change controlled. Executive disregard for well-being of employees at all levels. The “big squeeze” on people because the business isn’t profitable. Lack of investment of any kind, due to the above, despite promises. Clear disengagement from family group of companies and obvious intent to sell (and once very publicly failed) Distinct underwhelming approach to D&I and wellbeing, again due to lack of profits (while having a very wealthy parent company). Classic case of tick box exercises which are meaningless. Cronyism and toxic culture - especially from the EVPs and it festers at all levels beneath them. Closed offices to save money. Will tell you that they survived Covid but not without letting a lot of staff go (who will have taken knowledge and experience with them as no business practices are properly documented).

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    10. 3.0
      Current Employee, more than 3 years

      Great employer

      Nov 9, 2021 - Relocation Agent in Binfield, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility within the working day

      Cons

      No downsides of working there

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    Viewing 1 - 10 of 523 Reviews

    Cartus Reviews FAQs

    Cartus has an overall rating of 3.3 out of 5, based on over 582 reviews left anonymously by employees. 52% of employees would recommend working at Cartus to a friend and 45% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Cartus employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Cartus. This rating has been stable over the past 12 months.

    52% of Cartus employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Cartus 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.0 for career opportunities.

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