Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Casper?

49% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 36 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 25 reviews)); "Great Benefits and Pay Salary" ((in 21 reviews)); "Free mattress after six months" ((in 12 reviews)); "Good work life balance as part time" ((in 12 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 18 reviews)); "No bonus and for fun for fun" ((in 10 reviews)); "No commission and made lots of sales" ((in 10 reviews)); "Long hours (evening and weekend shifts), Some co" ((in 5 reviews)); "Upper management is a complete mess" ((in 4 reviews))

What are employees saying about Casper redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper redundancy and their outlook for job security at Casper in 2026.

Casper Reviews

3.4

49% would recommend to a friend

(311 total reviews)

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

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Casper has an employee rating of 3.4 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

311 reviews

3.0

11 Jun 2026

Good product and benefits, but lacking teamwork and support

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good product, offered good benefits

Cons

Didn’t feel big sense of teamwork between stores, confusing communication from higher up, high and increasing expectations with little to no support beyond store team

3.0

11 Jun 2026

Great People, less great management

People operations manager

Recommend

CEO approval

Business outlook

Pros

The people on the People team are amazing. The work life balance was fabulous and there was a great culture of trusting that people will get their work done

Cons

The new management is very old school. Removing benefits made it hard to stay when you are the one communicating those benefits to employees.

2.0

12 May 2026

Clear state of decline

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The WTC office is nice

Cons

Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

Viewing 1 - 3 of 311 Reviews

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Casper Reviews

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Good product and benefits, but lacking teamwork and support

Great People, less great management

Clear state of decline

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