Catalyst Online Reviews

Updated 10 Jan 2020

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2.9
53%
Recommend to a Friend
45%
Approve of CEO
Catalyst Online CEO & Co-Founder Beth LeTendre (no image)
Beth LeTendre
22 Ratings
Pros
  • "Better work-life balance than some other agencies if you get on the right account(in 9 reviews)

  • "You can expect to learn a lot very quickly here at Catalyst even though you know nothing about paid search when you first came(in 7 reviews)

Cons
  • "Your hard work will not be rewarded easily, as GroupM focuses on time sitting in a chair over your actual input to the company(in 6 reviews)

  • "the company has been around since 1998 and the first-ever performance reviews were in 2012 and not tied to salary or raises)(in 4 reviews)

More Pros and Cons
  1. "A company that doesn't respect their employees"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Supervisor in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Catalyst Online full-time for more than 3 years

    Pros

    work life balance is good. the company literally has zero leadership and no oversight so it's easy to get away with doing nothing and working minimal hours

    Cons

    -salaries are way below industry averages - entry level salary is minimum wage. - leadership: katelyn and kalin do nothing and reap all the benefits. highest paid employees and they literally do nothing -michael neale is just as bad. totally out of touch with people, relationships, communication, and most importantly digital marketing. clueless.

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  2. "Great Learning Experience"

    4.0
    Former Employee - Digital Marketing Manager 

    I worked at Catalyst Online full-time

    Pros

    Got to work on large accounts and got tons of experience in a short amount of time

    Cons

    Office is located in Boston, which made my commute difficult.


  3. "Good to gain some experience but don’t expect more"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Catalyst Online full-time for more than a year

    Pros

    Summer days allocation, office centrally located, exposure to large clients

    Cons

    High turnover due to no promotions. If you are good, your work load and responsibilities will increase significantly but you won’t get anything in return. Lack of clarity and communication even if Directing management thinks they are doing a great job.

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  4. Helpful (1)

    "A Sinking Ship"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Catalyst Online full-time for more than a year

    Pros

    - Friendly co-workers that are easy to chat with. - Being part of GroupM means you get decent benefits and exposure to some of the best brands in the world. It also means you have access to tons of trainings. (Even if Catalyst doesn't do them) - The SEO practice is growing and has strong leadership behind it. If interested in SEO, this might be the place for you to start if you can deal with the issues. - Office is in a nice location. - Better work-life balance than some other agencies if you get on the right account.

    Cons

    - The media practice has been trying to expand beyond their paid search niche as they want to compete in the new omni-channel digital world. However, they are failing to do as they aren't hiring the right leadership and have no idea how things actually work. (digital, programmatic, ecommerce, etc.) - The clients at the Catalyst off aren't that great. Lots of dry, mundane work on unexciting brands. - Severe lack of transparency. Leadership will lie straight to your face. - Leadership doesn't listen to the employees who actually manage the accounts. They view you as an inferior and then when things blow up low key blame you, even though it was because they avoided the issue. - Company continuously expects you to have the skills and do the jobs of multiple people as they are too cheap to hire account managers, PMs, group directors, etc. There was literally an email that admitted that ADs and managers were now having to do GDSS work. Don't expect to get promoted though- they won't pay for it. Maybe a $1k yearly raise? - No company culture. While the co-workers are friendly, there's nothing done to build relationships in the work place. The company cut drinking, the summer party, etc. There's barely even any events with vendors anymore. You get all of the agency drama and workload with none of the perks. - No ethnic, cultural, or socioeconomic diversity. The office is 90% upper-middle class white people.

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  5. "Put the work in and you will be rewarded with a great experience..."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Toronto, ON
    Recommends
    No Opinion of CEO

    I worked at Catalyst Online full-time for more than 3 years

    Pros

    + Growth opportunity across multiple agencies, vertical and horizontal if you network and take the time to know people + Veterans at the company are some of the most genuine people in the industry + Overall youthful vibe and difficult to not enjoy your days at work :) + Diverse and well respected clients across the board + Offices are modern and accommodating; the training team always does an excellent job in ensuring a good quality of life

    Cons

    - Some political nonsense comes up as you climb the ranks as in any organization - Long hours are expected and recognition for it really depends on who you directly report into - Below average compensation

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  6. "Account Manager"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Toronto, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Catalyst Online full-time for more than 3 years

    Pros

    Lots of growth and development opportunities

    Cons

    Long hours. No work/life balance.

  7. "Associate Account Manager"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook

    I have been working at Catalyst Online full-time

    Pros

    Great work environment, great team

    Cons

    Low salaries, very slow with promotions

  8. "Great place to learn"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Catalyst Online full-time for more than a year

    Pros

    The people here are absolutely the strongest asset here! Had the opportunity to work with same brilliant, smart, openminded individuals with strong work ethic and team spirit.

    Cons

    More performance reviews and timely feedback, promotions don't come easy.

  9. Helpful (1)

    "Brutal and Sick place (should be given a minus rating)"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend

    I worked at Catalyst Online full-time for more than a year

    Pros

    Multiple types of work, enough to give you a good experience for your CV.

    Cons

    1. They will make you a scapegoat in any and every situation if you are not one of your manager's good friends 2. Incapable management starting at the senior level 3. Not at all a people-centric organization 4. Low Salary and absolutely brutal conditions that keep employees overloaded with work. 6. Ill-informed and uninspiring executive leadership. No one will ever give you an encouraging email or pat on the back or good words for your efforts ever 7. I can go on and on for the hell I have experienced.

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  10. Helpful (3)

    "If you want a real career: look somewhere else"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Negative Outlook

    I worked at Catalyst Online full-time for more than 3 years

    Pros

    Beer Chill and no one notices if you don't do anything work Office parties Well known clients Good work life balance Casual office

    Cons

    Low pay Promotion and advancement is unlikely No formal training or onboarding Low morale and high turn over No performance reviews Most people there only for paycheck Work quality varies team to team Not a place to have a real career

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Found 62 reviews