Catalyst Online Reviews

Updated 23 Mar 2021

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2.9
50%
Recommend to a Friend
56%
Approve of CEO
Catalyst Online CEO & Co-Founder Beth LeTendre (no image)
Beth LeTendre
23 Ratings
Pros
  • "Better work-life balance than some other agencies if you get on the right account(in 9 reviews)

  • "You can expect to learn a lot very quickly here at Catalyst even though you know nothing about paid search when you first came(in 6 reviews)

  • Cons
  • "Human Resources is a laughing stock within GroupM(in 5 reviews)

  • "the company has been around since 1998 and the first-ever performance reviews were in 2012 and not tied to salary or raises)(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 3.0
      Current Employee, more than 1 year

      Open door

      23 Mar 2021 - Data Analyst in Cape Town
      Recommend
      CEO Approval
      Business Outlook

      Pros

      open door policy to manager

      Cons

      no direction at all on the vision

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    2. 3.0
      Former Employee

      Good work, boring culture

      25 Aug 2020 - Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good professional culture. People there are always pushing to learn more and keep up with industry trends.

      Cons

      Dull personal culture which bleeds into the day-to-day work. There's little opportunity for mentorship and it's not a great place to grow your career. Lots of people have been there for 10+ years and the office feels very old and quiet most of the time. Lack of diversity in the workforce and culture too.

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    3. 4.0
      Current Employee, more than 1 year

      Great Company

      29 Sep 2020 - Manager, Organic Search in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Management team is awesome - People willing to work with you to get you where you want to be - Some flexibility in remote working

      Cons

      - Waves of client work, some months are super heavy others slow

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    4. 4.0
      Former Employee, more than 3 years

      Put the work in and you will be rewarded with a great experience...

      3 Apr 2019 - Account Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      + Growth opportunity across multiple agencies, vertical and horizontal if you network and take the time to know people + Veterans at the company are some of the most genuine people in the industry + Overall youthful vibe and difficult to not enjoy your days at work :) + Diverse and well respected clients across the board + Offices are modern and accommodating; the training team always does an excellent job in ensuring a good quality of life

      Cons

      - Some political nonsense comes up as you climb the ranks as in any organization - Long hours are expected and recognition for it really depends on who you directly report into - Below average compensation

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    5. 1.0
      Former Employee, more than 3 years

      A company that doesn't respect their employees

      10 Jan 2020 - Account Supervisor in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work life balance is good. the company literally has zero leadership and no oversight so it's easy to get away with doing nothing and working minimal hours

      Cons

      -salaries are way below industry averages - entry level salary is minimum wage. - leadership: katelyn and kalin do nothing and reap all the benefits. highest paid employees and they literally do nothing -michael neale is just as bad. totally out of touch with people, relationships, communication, and most importantly digital marketing. clueless.

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    6. 2.0
      Current Employee, more than 1 year

      Good to gain some experience but don’t expect more

      28 Aug 2019 - Account Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Summer days allocation, office centrally located, exposure to large clients

      Cons

      High turnover due to no promotions. If you are good, your work load and responsibilities will increase significantly but you won’t get anything in return. Lack of clarity and communication even if Directing management thinks they are doing a great job.

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    7. 4.0
      Former Employee

      Great Learning Experience

      29 Sep 2019 - Digital Marketing Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Got to work on large accounts and got tons of experience in a short amount of time

      Cons

      Office is located in Boston, which made my commute difficult.

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    8. 2.0
      Former Employee, more than 1 year

      A Sinking Ship

      19 Apr 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Friendly co-workers that are easy to chat with. - Being part of GroupM means you get decent benefits and exposure to some of the best brands in the world. It also means you have access to tons of trainings. (Even if Catalyst doesn't do them) - The SEO practice is growing and has strong leadership behind it. If interested in SEO, this might be the place for you to start if you can deal with the issues. - Office is in a nice location. - Better work-life balance than some other agencies if you get on the right account.

      Cons

      - The media practice has been trying to expand beyond their paid search niche as they want to compete in the new omni-channel digital world. However, they are failing to do as they aren't hiring the right leadership and have no idea how things actually work. (digital, programmatic, ecommerce, etc.) - The clients at the Catalyst off aren't that great. Lots of dry, mundane work on unexciting brands. - Severe lack of transparency. Leadership will lie straight to your face. - Leadership doesn't listen to the employees who actually manage the accounts. They view you as an inferior and then when things blow up low key blame you, even though it was because they avoided the issue. - Company continuously expects you to have the skills and do the jobs of multiple people as they are too cheap to hire account managers, PMs, group directors, etc. There was literally an email that admitted that ADs and managers were now having to do GDSS work. Don't expect to get promoted though- they won't pay for it. Maybe a $1k yearly raise? - No company culture. While the co-workers are friendly, there's nothing done to build relationships in the work place. The company cut drinking, the summer party, etc. There's barely even any events with vendors anymore. You get all of the agency drama and workload with none of the perks. - No ethnic, cultural, or socioeconomic diversity. The office is 90% upper-middle class white people.

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      1 person found this review helpful
    9. 3.0
      Former Employee, more than 3 years

      Account Manager

      2 Apr 2019 - Account Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of growth and development opportunities

      Cons

      Long hours. No work/life balance.

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    10. 3.0
      Current Employee, less than 1 year

      It's okay, though not the best place. It could better.

      10 May 2016 - Paid Search Associate in Newton, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good vacation package and lots of time off. 7th Inning Stretch - Every Thursday there is free beer and snacks before ending the day. This is a good opportunity to meet people some of the people you weren't or won't be introduced to. Every month they buy Birthday Bagels for breakfast. Assorted candy bowl and on some random days they'll be fruit. Decent coffee machine. Though not much interaction happens with all employees, they are all nice and passionate about their jobs.

      Cons

      There was no on-boarding process as a new hire. I got a quick presentation from HR detailing some benefits, and the usual HR stuff. Was not introduced to anyone in the office other than my team. There isn't training for new paid search associates. You're basically given a training guide for you to follow in your own on top of making sure you fulfill tasks assigned to you. Tall cubicles does not encourage collaboration and flow of ideas. Sometimes it can feel like everyone is a robot working in their cubicles. No one really talks to each other, it's a bit weird.

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      2 people found this review helpful
    Viewing 1 - 10 of 64 Reviews

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