CeX Webuy Entertainment Reviews

This is a company that cuts every corner, regardless of the consequences. They will try and pay you less than minimum wage by skimming off the edges of your shift. Holidays are a mess as they come out of wage data, so you are frequently denied them and won't find out until two or three days before. You will be denied them until they reset, and then have most of them wasted despite asking for them for months. It's standard pratice to have to threaten the company with ACAS in order to get your basic workers rights. Head office are so unbelievably out of touch with what it's actually like to work in one of the stores. Many OMs (CEX version of line managers) look down on staff, and talk down to them to the point it could be considered workplace bullying. One in particular is known to frequently abuse store policy whilst firing staff members who do the same. Store policies change every week or two, and franchise stores can make their own, so there is no consistency. This is confusing for customers and frustrating for staff. Their idea of 'training' is reading a pamphlet and then signing that you've read it. The shop encourages scalpers, even at a loss to the company. They are full of bad buisness decisions, and then make up the loss by gradually cutting any small beneifits and incentives that low-level staff have. Stay away from this company. They will grind you into the dust and then act like it's a privilege to work for them. Yes, they have cexfest, but keeping a dog in a cage and throwing it a piece of meat once a year doesn't count as treating it well. I cannot express enough how awful CEX is. If I could give negative stars, I would.

Higher management don't seem to ever set foot in a store before suggesting changes The amount of times I have cried bc of customers being awful is absurd and nothing ever really is done to prevent this happening, also nobody cleans things before bringing them in, and get funny when I don't wanna touch their dusty, dirty 360 games