Does Center for Urban Community Service (CUCS) pay their employees well?

According to anonymously submitted Glassdoor reviews, Center for Urban Community Service (CUCS) employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Center for Urban Community Service (CUCS). This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Center for Urban Community Service (CUCS)?

62% of Center for Urban Community Service (CUCS) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Center for Urban Community Service (CUCS) 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Center for Urban Community Service (CUCS)?

Case Manager (35) , Social Worker (22) , Clinical Supervisor (9) , Assistant Program Director (7) , Office Manager (6) , Case Manager III (4) , Social Worker I (3) , Clinical Coordinator (2) , Employment Specialist (2) , Evening Case Manager (2) , Outreach Worker (2) , Program Director (2) , Safety Specialist (2) , Social Work Intern (2)

What are the pros of working at Center for Urban Community Service (CUCS) according to real employee reviews?

"Good trainings." ((in 10 reviews)); "Qualified, compassionate and dedicated staff" ((in 9 reviews)); "My coworkers were also great to work with and ready to assist when needed." ((in 6 reviews)); "Decent benefits" ((in 6 reviews)); "Work life balance is good as you truly work 9" ((in 4 reviews))

What are the cons of working at Center for Urban Community Service (CUCS) according to real employee reviews?

"Low pay and on call" ((in 21 reviews)); "Low salary and lack of security" ((in 12 reviews)); "management and very hostile and passive aggressive management form clinical social workers, assist direct, and director at this location in Flat Iron." ((in 7 reviews)); "call coverage, which includes holidays, nights, and weekends for clinical supervisors and assistant directors contributes to high levels of anxiety, stress, and burnout." ((in 6 reviews)); "When serious issues arise, the first thing upper management does is scramble to protect themselves from a potential lawsuit and they will make life a living hell for whomever it is that is making a complaint or raising a concern." ((in 3 reviews))

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Center for Urban Community Service (CUCS)

Center for Urban Community Service (CUCS) Reviews

3.5

62% would recommend to a friend

(157 total reviews)

Tony Hannigan

63% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.4

Culture and values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

2.7

Compensation and benefits

Center for Urban Community Service (CUCS) has an employee rating of 3.5 out of 5 stars, based on 157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Center for Urban Community Service (CUCS) employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

157 reviews

5.0

28 Apr 2026

Good work/life balance but limited advancement opportunities

Case manager

Recommend

CEO approval

Business outlook

Pros

Hybrid schedule offers a good work/life balance.

Cons

Opportunities to progress upward are limited without a Master's.

4.0

23 Apr 2026

Supportive management, but lack of accountability among coworkers

Case manager

Recommend

CEO approval

Business outlook

Pros

Good working environment Management is supportive

Cons

Management can be more strict, coworkers often get away with subpar work No overtime

3.0

6 Aug 2025

Customer Service Agent

Customer service agent

Recommend

CEO approval

Business outlook

Pros

laid back but can get busy

Cons

team leaders choose favs alot

Viewing 1 - 3 of 157 Reviews

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Center for Urban Community Service (CUCS) reviews FAQs

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Center for Urban Community Service (CUCS)

Center for Urban Community Service (CUCS) Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good work/life balance but limited advancement opportunities

Supportive management, but lack of accountability among coworkers

Customer Service Agent

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